Serco Plc
Head Cook / Head Chef
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Head Cook
Justice and Immigration – AASC Team | Quadrant House, Coventry City Centre
Permanent, Full Time:
4 on 4 off shift rota (7am–7pm, including weekends)
Salary:
£29,000 + excellent benefits
Reference: #aasccareers
About the Role As a Head Cook in our Justice and Immigration – AASC team, you’ll lead the delivery of high-quality catering services in a people-centred environment. Your work ensures safe, nutritious, and culturally appropriate meals are provided daily while fostering a positive, respectful workplace aligned with wellbeing and dignity.
From menu planning and budget management to team leadership, your role directly impacts the lives of individuals we support. Join us to create a lasting positive effect on communities through food.
Key Responsibilities
- Lead catering operations, adhering to food safety, health and safety, and operational standards
- Plan menus and manage food ordering while maintaining cost control and budget adherence
- Ensure varied, nutritious meals, including special dietary needs and culturally appropriate options
- Supervise and mentor kitchen teams, upholding high service standards
- Maintain compliance records for HACCP (Hazard Analysis and Critical Control Point), food hygiene, and company policies
- Conduct quality checks, address feedback/complaints, and drive continuous improvement
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What We’re Looking For
Your expertise will thrive here if you have:
- Level 3 Food Safety + Level 3 HACCP + Level 2 Allergens qualification
- 3+ years’ experience in a large-scale catering role
- Strong leadership and team motivation skills
- Exceptional organisation and problem-solving abilities
- Commitment to a diverse, compassionate environment where care is central
Vetting requirement: BPSS clearance (mandatory security checks).
Benefits
Core Benefits
- 25 holiday days (+ bank holidays)
- Up to 6% company-wide pension contribution
- Over 1,100 internal training courses, including apprenticeships (Level 3 Team Leader to Level 5 Operations Manager)
- Bespoke professional development
Wellbeing & Support
- Employee Assistance Programme, Bupa Anytime HealthLine, and a mental health app
- 30% discount at Serco leisure centres + 24/7 virtual GP appointments
- Paid volunteering day + tax-free charitable giving through Payroll Giving
- Networks for Inclusion for LGBTQIA+, women, parents/carers, disabled people, veterans, and multicultural colleagues
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Additional Perks
- Retail discounts across 1,000+ brands (fashion, tech, travel, etc.)
- Ongoing mentorship and growth opportunities
About Serco
Serco delivers essential public services worldwide, including defence, healthcare, justice, and transport. Our 50,000+ team includes innovators dedicated to improving lives through care, transparency, and inclusion.
Serco’s Commitment:
- Shaping a diverse and inclusive workplace with reasonable adjustments
- Disability Confident Leader and Gold Inclusive Employer partner
- Ban the Box policy for fair access to applicants with criminal convictions
- Global Employee Networks: SercoInspire, SercoEmbrace, SercoUnlimited, In@Serco
Apply today. For guidance, contact 0345 010 4000. Shift patterns include weekends with 4 days on, 4 days off.
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