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Head Host/ Hostess
An amazing opportunity to join our 5 Star Hotel, The May Fair and destination restaurant May Fair Kitchen as a Head Host/ Hostess.
As Head Host/Hostess you will be responsible for supervising the host/hostesses within the team ensuring a seamless running of the bookings and table allocations. The role will involve dealing with VIP bookings and special requests. Assisting with staff training, ensuring a high level of service and attention to detail is delivered at all times. You will also support the bar and front of house team by coordinating and ensuring the overall flow of the service is seamless.
Requirements
- Previous experience of working in a high-end food led operation is essential ideally as Host/Hostess.
- Competent with IT applications such as Open table, Adecco and Micros.
- Able to achieve a 100% pass mark in Micro's competency tests.
- Able to demonstrate excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
- Passion for food and beverage and keeping up to date with latest food trends.
- In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Responsibilities
- Supervising the host/hostesses within the team ensuring a seamless running of the bookings and table allocations.
- Dealing with VIP bookings and special requests.
- Assisting with staff training, ensuring a high level of service and attention to detail is delivered at all times.
- Supporting the bar and front of house team by coordinating and ensuring the overall flow of the service is seamless.
Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
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Application Process
- Documented evidence of eligibility to live and work in the UK will be required from candidates as part of the recruitment process.
About Edwardian Hotels London
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
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