Head of Ancillary Revenue

We’re Looking For Someone Who Brings

• Senior commercial experience from a demand-led consumer business such as travel, hospitality, retail, leisure, or e-commerce, with responsibility for product commercialisation, revenue management, or ancillary income
• A proven track record of taking products from concept and business case through third-party contracting, implementation, and in-life performance management
• A strong understanding of digital checkout journeys, attach-rate optimisation, and the balance between revenue growth, conversion protection, and guest experience
• Experience developing robust financial cases, including EBITDA, cashflow, and breakeven analysis, and managing performance against plan
• Strong commercial negotiation, supplier-management, and contract-management capabilities
• The ability to influence Product, Marketing, Finance, Pricing, Contact Centre teams, and external partners without relying on direct authority
• Structured project leadership across multiple concurrent workstreams, with clear ownership of dependencies, risks, and timelines
• Excellent communication skills, with the ability to translate complex commercial, financial, and product issues into clear decisions and actions

Bonus points if you have experience procuring or managing insurance-backed or financial products, knowledge of OTA and direct-channel dynamics across the UK and Europe, or experience operating across multiple brands, source markets, and cultures.

How You'll Make An Impact

• Own the end-to-end lifecycle of ancillary products, from market analysis and sourcing through technical integration, Contact Centre readiness, launch, and post-launch optimisation
• Lead cross-functional squads across Product, Finance, Marketing, Pricing, and Contact Centre, setting clear objectives, managing dependencies, and holding partners accountable
• Work closely with Product teams to integrate ancillary propositions into checkout and post-checkout journeys across direct and indirect channels
• Establish clear conversion and basket-value guardrails, using testing, attach-rate data, and guest sentiment to optimise placement, pricing, and proposition design
• Define performance metrics and review cadences for every product, creating a strong foundation for continuous improvement from launch
• Build and manage a commercially attractive portfolio that strengthens the guest and homeowner proposition while delivering sustainable EBITDA growth
• Provide clear and regular reporting to the Group Commercial Trading Director and Growth leadership on pipeline progress, delivery, financial contribution, and risk

Why you’ll want to work at Awaze

We offer a versatile position in a strong professional and social environment - one you’ll have the opportunity to influence and help shape. You’ll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other.

We’re a people-first business - and we know that our success starts with our teams.

Here’s a Glimpse Of What You’ll Enjoy

• Generous discounts on holidays across our brands
• Flexible hybrid working – with the autonomy to work how you work best
• Real opportunities to grow, learn, and shape your role as well as careers progression vertically or horizontally, cross countries, and responsibilities.

About Awaze

Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.

With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.

As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate, and inclusive people.

Worth knowing

We offer the best of both worlds: the energy of the office and the freedom of home, with hybrid working that lets you have a mix of office and remote work in a fast-paced, collaborative environment.

What’s next?

If this sounds like the right next step for you, hit “Apply” and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You’ll hear from us shortly after we’ve reviewed your application.

We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we’re happy to accommodate.