Zepz
Head of Banking and Partner Assessment
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Join Zepz: Breaking Down Borders, Together
Our Meaningful Mission
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting-edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.
Who You'll Be Joining
We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem-solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live
By Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our Team
We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our London office. Alongside a great office environment, think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
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About the Role and Team
As Head of Banking & Partner Due Diligence, you will lead our global banking and partner assessment teams—driving high performance, scaling commercial efficiencies, and building bulletproof network resilience.
Reporting directly to the Head of Treasury, you will act as a strategic leader tasked with optimizing our critical banking infrastructure, ensuring rigorous third-party compliance, and executing high-impact treasury objectives across the wider function.
What You Will Focus On
- Banking Relationship & Commercial Management: Manage, cultivate, and strengthen relationships with global banking partners, including actively driving discussions and negotiations related to the Group's Revolving Credit Facility (RCF). Act as a key representative for the company in meetings with banks, auditors, and senior external stakeholders.
- Network Expansion & Onboarding: Evaluate new commercial banking opportunities for the Zepz Group and, with your team, drive the onboarding process for new Bank and FX relationships to expand our global reach.
- Treasury Optimization & Efficiency: Drive the commercial optimization of the WorldRemit and SendWave businesses from a treasury perspective. Build, maintain, and action Treasury KPIs.
- Controls, Processes, & Risk Mitigation: Continuously improve and enhance the robust control environment of the team. Specifically working with PDD to ensure we have a best-in-class network of partners.
- Strategic Hedging: Collaborate closely with internal leadership to co-build, refine, and roll out a comprehensive corporate hedging strategy.
- Governance & Team Leadership: Own the Banking and Partner Due Diligence sub-function OKRs. Champion the Treasury SteerCo by enhancing team engagement, refining content, and pioneering the adoption of AI to surface and create efficiencies across all treasury of Treasury.
- PDD Team Leadership: Formally manage and scale the Partner Due Diligence (PDD) team. Oversee the evaluation of both new and existing correspondent partners to ensure they align with Zepz’s regulatory requirements and commercial risk appetite.
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Nice to Have/ Bonus Points if You Have
- Treasury/PDD Leadership: Proven track record of leadership within a complex, fast-paced global treasury or compliance environment (FinTech, cross-border payments, or transactional banking experience is highly valued).
- Banking & FX Expertise: Experience in managing complex tier-1 and regional banking relationships, alongside a good understanding of FX onboarding, funding mechanisms, and cash management.
AI Literacy & Tools
As Zepz continues to build AI into how we work, we expect everyone to engage with it as a core part of their role.
For this position, we are looking for:
- A genuine curiosity about AI and how it can be applied in your area of work, from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
- Practical experience using AI tools in a professional context, whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
- Strong AI literacy. An understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
- Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
- Prior experience using Claude (Anthropic) is nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team.
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.
Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
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