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Head of Business Analysis
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Role: Head of Business Analysis
Location: London
Role Type: Permanent
Work mode: Onsite
We are seeking a senior London Market insurance practitioner to lead the Business Analysis function within a strategic transformation partnership with one of the UK’s largest insurance brokers.
Key Responsibilities
- Act as the SME London Market broking operations.
- Lead current/target-state process design across placement, binding, delegated authority, claims, reinsurance, and settlement.
- Define requirements, user stories, acceptance criteria, and domain data mappings.
- Advise on Lloyd’s Blueprint Two, market modernisation, platforms, and process change.
- Ensure designs consider FCA, CASS 5, Lloyd’s standards, GDPR, and operational resilience.
- Lead, mentor, and assure the quality of the BA team.
- Engage senior stakeholders across underwriting, broking, claims, and finance.
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Essential Experience
- ✅ 10+ years in the London Market – broker, managing agency, MGA, insurer, or market-focused vendor.
- ✅ Deep broking lifecycle knowledge and strong Delegated Authority experience.
- ✅ Working knowledge of treaty/facultative reinsurance.
- ✅ Familiarity with ACORD, EBOT/ECOT, MRC, PPL, and Whitespace.
- ✅ Strong BA, process design, data mapping, and testing experience.
- ✅ Understanding of FCA, CASS 5, Lloyd’s, and GDPR.
- ✅ Relevant reinsurance qualification.
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Desirable
- CII/LM credentials
- Applied Epic/Acturis/Guidewire/Sequel/Sapiens
- VIPR/Intrali
- AI/GenAI in insurance
- M&A/book migrations
- BCS/IIBA/Scrum
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