Consulting Delivery Leadership

• Maintain a personal chargeability target of approximately 75% through hands-on leadership of priority client engagements, senior advisory roles and executive sponsorship.
• Lead complex business transformation engagements from strategy through execution, particularly where operating model, process, organisation, technology and change need to come together.
• Bring practical expertise in AI-enabled transformation, including how AI changes decision rights, processes, roles, skills, controls, governance and ways of working - not simply the deployment of technology.
• Provide executive oversight and quality assurance across key engagements, ensuring clear outcomes, strong consulting craft, effective governance and delivery to scope, margin and client expectations.
• Make value realisation explicit: establish baselines, benefits, adoption measures and executive-level reporting so clients can see whether transformation is delivering the intended operational and financial outcomes.
• Identify and convert opportunities to extend successful consulting work into broader transformation programmes and long-term client partnerships.

Thought Leadership and Market Leadership

• Own the development and evolution of differentiated Business Consulting propositions, methodologies, assets and points of view across the six consulting pillars.
• Establish a distinctive market position around AI-enabled business transformation, including AI adoption, AI-native target operating models, intelligent process redesign, workforce transformation and value realisation.
• Track client, market and technology trends and translate them into practical propositions and executive conversations rather than generic thought leadership.
• Leverage NTT DATA's global offerings, case studies, accelerators and specialists, adapting them for the UK&I market and integrating them into client propositions.
• Represent NTT DATA externally through client roundtables, events, publications and executive forums where this supports market credibility and growth.

People and Practice Leadership

• Lead, coach and develop the Business Consulting team, creating a high-performance culture with clear expectations for consulting quality, commercial contribution, collaboration and professional growth.
• Own workforce planning, utilisation, capability mix, succession and targeted hiring so the practice has the right capacity and skills against demand.
• Build practical AI capability across the team so consultants can credibly advise clients on AI-enabled operating change, not just technology implementation.
• Manage the practice with commercial discipline, including utilisation, chargeability, sales pipeline, revenue, margin, delivery quality, forecasting and individual performance.
• Work as one Consulting leadership team with Technology Consulting, sharing opportunities, combining capabilities and avoiding organisational boundaries in front of the client.
• Contribute actively to the wider Consulting leadership agenda, including proposition development, talent, operations, strategic priorities and cross-practice growth.

You will also

• Be a visible player-coach: personally shape, sell and deliver work while leading the practice, rather than operating primarily as an internal management role.
• Build and maintain a qualified consulting sales pipeline and take ownership from early client conversation through deal shaping, commercial agreement, mobilisation and delivery.
• Work closely with Sales/Account Directors, Sector leaders and Technology Consulting to structure integrated solutions and present them back to clients with a clear business case and outcome narrative.
• Use data and operating metrics to make decisions quickly on pipeline, hiring, deployment, pricing and performance, protecting both growth and margin.

What You Will Need

• Significant leadership experience in a recognised business, management or transformation consulting environment, with evidence of operating at senior practice, capability or portfolio level.
• Deep Business Consulting expertise across strategy, target operating model, process redesign, organisation and workforce, adoption and change, and benefits/value realisation.
• Strong practical experience of AI-enabled business transformation, including enterprise AI adoption and the implications of AI for operating models, processes, roles, governance, skills and change.
• A proven track record of originating, shaping, selling and delivering complex consulting engagements with C-suite and senior business stakeholders.
• Demonstrated commercial ownership, including accountability for consulting sales, revenue, margin, pipeline, pricing and utilisation/chargeability.
• The credibility and energy to sustain approximately 75% personal chargeability while also leading sales, people, proposition and practice priorities.
• Experience leading multi-disciplinary transformation work and connecting business consulting to technology, data and AI delivery without losing the focus on business outcomes.
• Proven experience building and developing consulting teams, including coaching senior consultants, managing performance, planning capability and hiring selectively against growth needs.
• Strong executive communication, facilitation and negotiation skills, with the ability to simplify complex issues, challenge constructively and create confidence with senior clients.
• Entrepreneurial judgement, pace and pragmatism: able to move from ambiguous client problem to proposition, sale and delivery, while maintaining consulting quality and commercial discipline.
• Degree-level qualification or equivalent professional experience. Relevant consulting, transformation, change, programme or AI qualifications are desirable but not a substitute for a strong track record.