Battersea Hospital
Head of Business Development
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Battersea Hospital
Battersea Hospital is a CQC-registered, multi-specialty private hospital in South West London, offering ophthalmology, ENT, vascular surgery, cosmetic surgery, non-surgical aesthetics and weight management, alongside NHS insourcing and outsourcing work. We're growing fast and we're looking for a commercially-minded Head of Business Development to own that growth end to end.
About the role
This is a senior, hands-on role covering the full BD function: key account management of our surgeons and consultants, growth of our external referral and partnership channels, and ownership of the sales and marketing pipeline through to conversion, across both self-pay and PMI-funded activity. You'll lead a small team, work in close partnership with the Hospital Director, and use CRM and reporting tools to turn account, referral and marketing activity into booked, converted patient activity.
What you'll own
- Strategy & leadership: set and lead the hospital's BD strategy, lead and develop a small team, and report performance and pipeline to the Director team, using market and competitor insight across South West London to shape new growth actions
- Consultant account management: run a structured account plan for every surgeon and consultant, unlock capacity for self-pay and PMI activity, and resolve barriers around pricing, scheduling and list utilisation
- External growth channels: build and grow local referral partners, the GP and allied practitioner network, corporate partnerships, and insurer/PMI relationships, including hosting referrer and networking events
- Sales & marketing conversion: own the lead pipeline from enquiry to booking, work closely with marketing on campaigns and lead generation, set conversion targets, and fix drop-off points in the enquiry-to-booking journey
- Team & stakeholders: act as a visible leader for the BD team and build strong relationships across clinical, marketing and admin teams, deputising for the Hospital Director on BD matters as needed
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What you'll bring
- A proven track record in business development / commercial growth within a private hospital, clinic, or comparable healthcare or wellness setting
- Experience managing structured account plans for clinicians or consultants, and resolving barriers to practice growth
- A strong industry network and contacts
- A demonstrated record of growing revenue through consultant engagement, referral partnerships and PMI/insurer relationships
- Experience owning a sales pipeline through to conversion using CRM tools, ideally alongside a marketing function
- Strong relationship-building and stakeholder management skills, including with medical professionals
- Experience leading and developing a small team
- Confidence building and presenting commercial and pipeline data, with an analytical mindset
- A hands-on, commercially minded style. You thrive close to the business, not at arm's length from it
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Nice to have:
- experience in a growth-stage private healthcare business
- an existing referrer network in South West London
- knowledge of the PMI/insurer landscape
- experience with clinic/CRM systems and launching new services, specialties and Consultants.
What's on offer
A senior, high-visibility role reporting directly to the Hospital Director, leading BD for a growing multi-specialty hospital, with real ownership of strategy, team and pipeline from day one. Competitive salary, dependent on experience, plus benefits.
To apply, send your CV and a short note on your relevant BD experience.
Battersea Hospital is an equal opportunities employer.
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