Not Applicable
Head of Business Development
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Head of Business Development
Bristol with national travel
About the Organisation
A leading UK provider of specialist community support and rapid-response services for individuals with complex behavioural, mental health, and crisis-related needs. The organisation delivers proactive, trauma‑informed care through multidisciplinary teams including mental health professionals, behavioural specialists, and highly trained support workers.
They also operate a 24/7 specialist staffing division, supplying trained personnel to services requiring complex‑needs expertise or urgent cover.
This role sits at the commercial centre of the organisation, driving growth across commissioning bodies, local authorities, NHS trusts, private providers, and integrated care systems.
Role Overview
The organisation is seeking a strategic, high‑impact Head of Sales / Senior Business Development Manager to lead commercial growth across the UK. You will shape and execute the national sales strategy, expand relationships with commissioners, and position the organisation as a first‑choice provider for crisis support, complex care staffing, and transitional community services.
This role is ideal for a commercial leader who thrives in mission‑led environments, understands the health & social care landscape, and can translate a specialist service model into long-term partnerships.
Key Responsibilities
Strategic Leadership & Growth
- Develop and deliver a national sales strategy aligned with organisational goals.
- Identify new markets, service gaps, and partnership opportunities across NHS, local authorities, private providers, and ICS networks.
- Lead commercial forecasting, pipeline management, and quarterly growth reporting.
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Business Development & Relationship Management
- Build and maintain high-value relationships with commissioners, social workers, service managers, and clinical leaders.
- Present the organisation’s proactive care model, crisis-response capabilities, and specialist staffing solutions with clarity and impact.
- Lead tender responses, framework applications, and commercial negotiations.
Sales Execution
- Drive outbound engagement, networking, and attendance at sector events, exhibitions, and commissioning forums.
- Convert inbound referrals into long-term partnerships through consultative selling.
- Ensure consistent follow-up, relationship nurturing, and high-quality communication.
Collaboration & Internal Leadership
- Work closely with clinical, operations, and staffing teams to ensure commercial commitments align with service delivery.
- Provide market intelligence to leadership, influencing service development and strategic decisions.
- Mentor junior BDMs and support the development of a high-performing commercial function.
Experience
- Proven track record in healthcare sales, complex care, mental health services, or specialist staffing.
- Experience selling into NHS, local authorities, or social care providers.
- Demonstrable success in achieving sales quotas, winning contracts, and building strategic partnerships.
- Strong understanding of commissioning pathways, crisis support models, and complex needs services.
Skills & Competencies
- Exceptional communication and presentation skills.
- Ability to articulate complex service models with clarity and confidence.
- Strong negotiation, influencing, and relationship-building capabilities.
- Commercially astute with excellent pipeline management and forecasting skills.
- Comfortable working in a fast-paced, mission-led environment with national travel.
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Progression Pathway
This role offers a clear, structured progression route for high-performing individuals. For the right candidate, there is a defined pathway to:
- Managing Director level responsibility
- Equity participation / potential shares as part of long-term organisational growth
- Strategic involvement in shaping future services, regional expansion, and commercial direction
This opportunity is ideal for someone seeking not just a senior sales role, but a long-term leadership trajectory within a fast-growing organisation.
What Success Looks Like in the First 6–12 Months
- Increased market penetration across key regions.
- New commissioning partnerships secured and existing relationships expanded.
- Clear, predictable sales pipeline with measurable quarter-on-quarter growth.
- Strong collaboration with clinical and operations teams to ensure seamless service delivery.
- Enhanced brand visibility through events, networking, and strategic outreach.
Benefits
- Competitive salary + performance bonuses
- 25 days annual leave plus 8 Bank Holidays
- Private healthcare
- Enhanced parental leave
- Flexible hybrid working
- Opportunity to shape the commercial future of a fast-growing, mission-led organisation
Why Join?
You will be joining an organisation that delivers high-impact, person-centred support and is committed to improving outcomes for individuals with complex needs. Your work will directly contribute to stabilising crises, improving lives, and expanding a service model that is transforming specialist care across the UK.
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