Bolt Technical
Head of Business Systems and IT
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Head of Business Systems & IT
Location: St Albans
Hours: Full-time, Monday to Friday
Salary: £75,000 – £90,000 dependent on experience, plus benefits
Bolt Technical are recruiting exclusively for an exciting opportunity for an experienced Head of Business Systems & IT to join an established and growing multi-site business. Working closely with the senior leadership team, you will lead a small IT and business systems function and take ownership of how technology supports and improves the wider business. You will play a key role in driving systems development, process improvement, automation and the practical adoption of AI across the organisation.
Duties of a Head of Business Systems & IT:
- Lead and develop a team of 3, within a business of c200 employees
- Define and deliver the IT and business systems strategy in line with business objectives
- Work closely with departments across the business to identify inefficiencies and opportunities for system improvements, automation and AI
- Own the development roadmap for core ERP, warehouse management and e-commerce systems
- Manage system changes from initial requirements and scoping through to development, testing, implementation and adoption
- Manage relationships with external software providers, agencies and technology partners
- Lead user acceptance testing and ensure successful implementation of new systems and functionality
- Drive the introduction and adoption of AI and automation, identifying practical opportunities and measuring results
- Develop internal system capability through departmental champions and improved training
- Improve data quality and governance to support reporting, automation and AI
- Take overall responsibility for PCI DSS, GDPR and data protection compliance
- Own the organisation's cyber security strategy and policies
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What you need to apply for Head of Business Systems & IT:
- Experience in a similar role
- Proven experience delivering system changes that have improved business processes and efficiency
- Strong working knowledge of ERP systems and how they support areas such as finance, purchasing, stock and fulfilment
- Previous experience managing people, project teams or cross-functional teams
- Experience managing external software suppliers, agencies or technology partners
- Strong business analysis skills, with the ability to understand processes and translate requirements into practical system solutions
- Excellent communication and stakeholder management skills, with the ability to work effectively with both operational teams and senior leadership
- Practical knowledge of AI and automation, with the ability to identify genuine business opportunities
- Working knowledge of UK GDPR, the Data Protection Act 2018 and PCI DSS
- Strong understanding of data quality, security and governance
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By applying for this position, you confirm that you have read and understood our Data Privacy Statement and give Bolt Technical authorisation to hold your provided data. This vacancy is advertised by Bolt Technical, who are acting as an employment agency/business. Your application will be considered in competition with others, and we aim to contact successful applicants within 5 working days.
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