East Sussex Healthcare NHS Trust
Head of Capacity and Flow
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Head of Capacity and Flow (Cross site)
Head of Capacity and Flow (Cross site) is responsible for ensuring Trust capacity is used to maximum efficiency whilst maintaining safety and quality at all times. The post holder will be the management lead for the site and patient flow across the sites. This will include both Emergency and Elective flows and ensuring strong oversight of discharge plans on a daily basis. The Head of Site Management will work collaboratively with Divisional teams, departments and external partners to provide assurance that robust systems for site and patient flows are in place and that high quality patient-led services are delivered consistently. In collaboration with Divisional teams the post holder will ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Division for out of hours particularly.
The post holder will be responsible for the oversight and the patient flow remit will include oversight of timely patient access to assessment areas from ED, access to specialty wards along with close liaison with the discharge hubs. This is a crucial role working closely with teams both internally and externally to deliver key Trust objectives in meeting patient access standards and safe discharge to the community with partners. The post holder will jointly lead the site team, ensuring that all aspects of the service provided meet the objectives established for this team at all times.
Responsibilities
- Ensure Trust capacity is used to maximum efficiency whilst maintaining safety and quality at all times.
- Be the management lead for the site and patient flow across the sites.
- Oversee both Emergency and Elective flows and ensure strong oversight of discharge plans on a daily basis.
- Work collaboratively with Divisional teams, departments, and external partners.
- Provide assurance that robust systems for site and patient flows are in place.
- Ensure high quality patient-led services are delivered consistently.
- Identify and deliver Trust wide operational priorities daily.
- Ensure robust plans from the Division for out of hours.
- Oversee timely patient access to assessment areas from ED.
- Oversee access to specialty wards.
- Maintain close liaison with the discharge hubs.
- Work closely with internal and external teams to deliver key Trust objectives.
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Requirements
- Familiar with and adhere to the policies and procedures of the Trust.
- Behave and act at all times in accordance with the Trust Values.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- Participate fully in the performance and development review (appraisal) process and undertake Continuing Professional Development as required.
- Participate in surveys and audits as necessary in order to enable the Trust to meet its statutory requirements.
- Be aware of the Trust’s emergency planning processes and follow such processes as necessary, in the event of an unexpected incident.
Benefits
- Wide range of staff benefits including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants, and accommodation.
- Access to free psychological support through our confidential Employee Assistance Programme.
- Onsite parking available from only £50 a year.
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Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Contact Information
For further details / informal visits contact:
- Name: Jon Buckley
- Job title: Deputy Director of Operations
- Email address: Jon.Buckley@nhs.net
- Telephone number: 07977945951
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
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