Bloom Support
Head of Commercial Growth
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Head of Commercial Growth – Bloom
About Bloom
Bloom is an emerging governance and operational intelligence platform developed within live adult social care services to improve oversight, quality assurance, compliance, risk management, and operational performance.
Built by operators for operators, Bloom has been developed within a medium-sized care operator and is now entering an exciting growth phase as we prepare for wider market launch across health and social care sectors.
Our mission is simple:
To help providers move from reactive compliance to proactive operational intelligence.
The Opportunity
We are seeking an entrepreneurial commercial leader to take Bloom to market during a critical growth phase.
This is not a finished product sales role. Bloom is operational and live within a medium-sized care operator, with active development continuing as we move toward NHS accreditation, Phase 2 rollout, and wider commercial launch.
We are looking for someone who thrives in high-growth environments and can help shape:
- Commercial strategy
- Market positioning
- Early adopter acquisition
- Partnerships
- Revenue generation
- Customer feedback loops
- Go to market execution
Whilst working closely alongside operational and product teams still actively building and refining the platform.
Key Responsibilities
Commercial Growth
- Develop and execute Bloom’s go-to-market strategy
- Generate new business opportunities across health and social care
- Build relationships with care providers, commissioners, and healthcare partners
- Convert early adopter organizations into long-term customers
- Create scalable sales processes and pipeline management
- Deliver revenue growth against agreed commercial targets
Strategic Positioning
- Translate operational functionality into compelling commercial messaging
- Position Bloom as a governance and operational intelligence solution rather than simply a compliance tool
- Support branding, launch campaigns, and market awareness
- Help establish Bloom as a credible and innovative sector platform
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Product and Market Feedback
- Act as the bridge between customers and development teams
- Identify market needs, trends, and competitor positioning
- Support product prioritisation based on commercial insight and customer feedback
- Ensure customer experience remains central to platform development
Partnerships and Sector Engagement
- Support NHS accreditation pathways and strategic partnerships
- Develop relationships across health and social care networks
- Represent Bloom at industry events, forums, and networking opportunities
- Support the development of strategic partnerships and referral opportunities
What Success Looks Like
Within 12 months:
- Bloom successfully launched into external markets
- Early adopter customer base established
- Commercial pipeline operating consistently
- Clear recurring revenue growth achieved
- Strong sector credibility and partnerships established
- Customer feedback actively shaping platform evolution
- Bloom recognised as a credible governance and operational intelligence platform within health and social care
Who We Are Looking For
We are looking for someone who:
- Is commercially driven but operationally credible
- Understands health or social care environments
- Has experience scaling new services, products, or platforms
- Is comfortable operating in ambiguity and fast-moving environments
- Can sell vision whilst balancing realism
- Is entrepreneurial, resilient, and relationship-led
- Understands SaaS, governance platforms, or operational systems
- Is highly organised and capable of working independently
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Essential Experience
- Experience in commercial growth, business development, or strategic partnerships
- Experience within healthcare, social care, technology, or SaaS sectors
- Track record of delivering revenue growth
- Experience presenting to senior stakeholders and decision-makers
- Ability to build and manage commercial pipelines
Desirable Experience
- Health tech or care tech experience
- Startup or scale-up environment experience
- Experience selling into regulated environments
- Understanding of governance, compliance, or operational performance frameworks
- Existing networks across health and social care sectors
Personal Attributes
This role will suit someone who:
- Enjoys building rather than maintaining
- Is energised by growth and innovation
- Can tolerate rapid change and evolving priorities
- Is naturally proactive and solutions-focused
- Communicates confidently and professionally
- Builds trust and relationships quickly
- Can influence at board level whilst remaining hands-on
Reporting Structure
The Head of Commercial Growth will work closely with senior leadership, operational, and development teams to support Bloom’s strategic growth and commercial success.
Why Join Bloom
This is an opportunity to join a platform with genuine operational credibility and significant growth potential.
Bloom has been developed within live care environments to solve real sector challenges and is now entering an exciting stage of commercial expansion.
The successful candidate will play a key role in shaping the future direction, growth, and impact of the platform across health and social care.
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