Robert Half
Head of Commercial Growth & Business Strategy
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Head of Commercial Growth & Business Strategy – Consumer Technology & E-commerce
Location: Central London - five days per week in the office
Contract: Permanent, full-time
Salary: £100,000–£120,000 plus annual bonus, subject to eligibility
About the opportunity
Robert Half is partnering with a consumer technology business operating across e-commerce, rewards and prize competitions to appoint a Head of Commercial Growth & Business Strategy.
Part of an established international group, the business combines an app-led shopping experience with rewards and entertainment. With early traction in the UK and access to shared technology, product and design expertise overseas, it is now looking for a commercial leader to take ownership of its next phase of growth.
This is a newly created role working closely with the founder and group leadership. You will own the UK business’s commercial performance, day-to-day operations and P&L, turning ambitious growth plans into measurable results.
The role
You will set the direction and lead execution across acquisition, retention, monetisation and operations. The opportunity suits someone who has built and scaled a consumer business, understands the economics behind sustainable growth and is comfortable moving between strategic decisions and hands-on delivery.
Key responsibilities
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- Take full ownership of the UK P&L, managing revenue, costs, margins, budgets and commercial performance.
- Build and deliver the UK growth strategy across customer acquisition, CRM, retention, partnerships and monetisation.
- Lead day-to-day business operations, establishing clear priorities, processes and accountability.
- Improve the customer journey across the app and wider digital experience, from acquisition and conversion through to repeat purchase.
- Own performance measurement, using customer acquisition cost, lifetime value, retention and campaign profitability to guide investment.
- Lead testing across campaigns, channels, pricing and offers, scaling successful initiatives and addressing underperformance.
- Work closely with international product, technology, design and data teams to prioritise improvements that support UK growth.
- Develop commercial forecasts and report progress, risks and opportunities to the founder and group leadership.
- Build strategic partnerships and lead negotiations with relevant suppliers and commercial partners.
- Lead and develop the UK team, identifying future hiring needs as the business scales.
About you
You are a commercially driven leader with a track record of growing a B2C business from launch or early traction into a scalable operation.
You will bring:
- Senior experience in general management, commercial leadership or growth within a consumer-facing business.
- Demonstrable P&L ownership, with accountability for revenue, profitability and investment decisions.
- Hands-on expertise across performance marketing, CRM, acquisition, retention and conversion.
- Experience growing an app-led or digital consumer proposition, with a strong understanding of customer behaviour and product performance.
- Evidence of improving unit economics and translating customer and commercial data into action.
- The ability to lead a lean local team while collaborating effectively with shared international functions.
- Confidence working directly with founders and senior stakeholders in a fast-moving environment.
- A willingness to get into the detail, solve problems and personally drive delivery.
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Experience in e-commerce, consumer technology, rewards, or iGaming would be particularly relevant.
Why join?
This is an opportunity to shape a UK consumer business with the support of an established international group. You will have broad responsibility across growth and operations, direct access to senior decision-makers and the scope to build the team and processes required for the next stage.
Interested?
Apply with your CV, highlighting your experience of scaling a consumer business and owning commercial outcomes.
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