NEP Group, Inc.
Head of Commercial Operations
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Company Description
NEP Group is the business behind many of the world's biggest live sports and entertainment broadcasts. Across Europe we operate in more than a dozen countries, with production crews, mobile units, studios, remote and cloud capabilities, connectivity and software platforms serving broadcasters, streamers, rights holders and event owners.
Role Description
The Head of Commercial Operations, Europe is a UK-based role with a European remit, reporting to the VP, Commercial Operations, Europe. Europe is building one commercial engine behind all of its services, and this role leads that build. The goal is a bigger and better qualified pipeline, sharper deals, and sales teams who spend their time selling.
You will own four areas end to end:
- Growth and pipeline: the European opportunity map of events, venues, rights holders and accounts worth pursuing, turned into qualified pipeline with Marketing and the sales teams
- Deals and bids: commercial support on our largest and must-win bids, covering deal structure, pricing strategy, bid economics, renewals and win/loss reviews
- Reporting and analysis: the monthly/weekly performance pack for European leadership and the Group Exec, with analysis of win rates, pricing, margin and customer profitability, and a recommendation next to the numbers
- Pricing, targets and incentives: the European target model, rate card, discount guardrails and incentive plan administration
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You will lead the Revenue Operations Manager and build out Bid, Deal Support, Marketing and Pipeline as the team grows. You will work closely with Managing Directors and sales teams across the UK, Netherlands, Nordics and Mid & South Europe.
This is a build. Much of what you will own doesn't exist in finished form yet. In return you get visibility of every major deal in Europe, a direct line to leadership, and the freedom to pursue the opportunities you believe in.
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Qualifications
- Commercial instinct and the drive to find the next growth opportunity without being asked
- Evidence of improving commercial outcomes, not just reporting on them
- Confidence with pricing, margin and deal economics, and the credibility to challenge a number
- Experience in commercial operations, business development, sales, bid support or commercial finance in a complex, high-value sales business
- Strong Excel, PowerPoint and analytical skills, with the judgement to turn numbers into recommendations
- A track record of influencing without direct authority
- Experience managing or developing others, and the appetite to build a small team
- Helpful but not required: live production, broadcast or major events experience, Salesforce, easyJob or Power BI, incentive design, and working across countries
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