Sainsbury's
Head of Commercial Transformation
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Why join us
Joining Sainsbury's Commercial Change team on a 12-month Fixed Term Contract, means playing a pivotal role in one of the most significant transformation programmes in our business. As part of our ambition to "Win in Food", we are partnering with SAP to transform our core commercial systems and processes, creating the foundations for future growth and innovation. This multi-year programme will fundamentally reshape how we work across our Commercial Food Division, unlocking new capabilities, improving efficiency, and enabling better outcomes for our customers. You'll have the opportunity to influence strategic decisions, shape future ways of working, and lead a high-profile change programme that will have a lasting impact across the organisation.
What you'll do
As the Head of Commercial Transformation for Core Commercial Transformation, you will be responsible for defining and delivering the future operating model for our Commercial Food Division. Leading a team of business process analysts, you will work closely with senior stakeholders, process owners, and technology partners to design scalable and effective commercial processes that support our long-term ambitions.
You will lead the design workstream for a complex, technology-enabled transformation programme, ensuring robust planning, governance, and delivery across multiple interconnected initiatives. Working collaboratively across the business, you will challenge existing ways of working, identify opportunities to simplify and improve processes, and drive alignment on key programme decisions.
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Using your expertise in programme leadership and transformation, you will manage risks, issues, dependencies, and stakeholder engagement while ensuring high-quality outcomes are delivered at pace. You will also bring external insights and industry best practice to help shape the programme approach and future operating model.
Who you are
You are an experienced transformation and programme leader with demonstrable SAP expertise and a strong track record of delivering large-scale, technology-enabled change within a commercial environment. You combine strategic thinking with pragmatic execution, enabling you to navigate complexity, influence senior stakeholders, and drive meaningful business outcomes.
You bring strong design leadership credentials, with the ability to own the complex delivery of a design workstream from approach through to execution. You are confident defining the design approach, ensuring plans are robust and progress is actively monitored, while managing risks, issues and dependencies across interconnected workstreams.
You thrive in ambiguous environments, demonstrate resilience when facing challenges, and have the confidence and credibility to engage effectively with both internal and external partners. As a leader, you inspire and empower others through clear communication, collaboration, and a commitment to delivering results.
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Essential Criteria
- Significant experience leading large-scale technology-led transformation programmes involving SAP solutions within Commercial Food Retail, with strong knowledge of commercial operations, supplier relationships and related processes.
- Proven experience designing and implementing end-to-end business processes and operating models.
- Ability to lead complex programmes involving multiple workstreams, stakeholders, risks, dependencies, and governance requirements.
- Strong strategic thinking skills, with the ability to translate vision into practical delivery plans and outcomes.
- Excellent stakeholder management and influencing skills, including the ability to build consensus across diverse viewpoints.
- Experience working successfully within large retail matrix organisations and managing relationships with internal and external partners.
- Demonstrated resilience and adaptability when leading change within fast-paced and evolving environments.
- Ability to identify risks proactively, develop mitigation plans, and drive solutions to complex business challenges.
- Proven people leadership experience, with the ability to inspire, coach, and develop high-performing teams.
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