Business Stream
Head of Compliance, Risk and Assurance
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About the role
As Head of Compliance, Risk and Assurance, you’ll play a key role in helping Business Stream do the right thing – for our customers, our people and our business.
You’ll lead the development and continuous improvement of our Enterprise Risk Management, Regulatory Compliance, Data Protection and Assurance frameworks, making sure they’re not just robust on paper, but understood and applied across the business.
Working closely with colleagues at all levels, you’ll help turn regulatory and quality requirements into practical ways of working that deliver fair, transparent and positive outcomes for our customers, while supporting innovation and our continued growth.
You’ll also lead assurance across revenue, wholesale settlement and market data, helping to ensure our billing is accurate, our wholesale costs are correct, and our customers can trust the service we provide.
As a trusted adviser to our senior leadership team and Board, you’ll bring together the bigger picture across risk, compliance and assurance – providing clear insight, constructive challenge and confidence that we’re managing what matters most.
This is a high-profile role with the opportunity to make a real difference. You’ll help shape how we manage risk, meet our regulatory responsibilities and build a culture where doing the right thing is simply how we do business.
About you
You’re an experienced senior leader who knows how to navigate the opportunities and challenges of working in a regulated environment. You’ll bring strong knowledge across risk, compliance, audit and assurance, together with the confidence to challenge constructively, influence at Board and senior leadership level, and build trusted relationships across the business.
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You’ll be comfortable taking complex regulatory and risk matters and turning them into clear, practical actions that colleagues can understand and apply. Just as importantly, you’ll be someone who can see the bigger picture – balancing robust governance and assurance with the need to innovate, improve and deliver great outcomes for our customers.
We’re looking for someone with a strong track record of leading risk, compliance or assurance activity at a senior level, ideally within a regulated industry. A degree or equivalent qualification in a relevant discipline such as risk management, accountancy, finance, economics, law or business would be beneficial.
You’ll bring sound judgement, curiosity and a collaborative approach. You’ll be someone who builds confidence, asks the right questions and isn’t afraid to challenge when it matters – always with the aim of helping Business Stream do the right thing and perform at its best.
What’s in it for you?
You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.
- Competitive salary plus bonus up to 30%
- Attractive pension plan
- Hybrid working (4 days in office, 1 day at home)
- 31 days annual leave and six bank holidays
- Subsidised staff restaurant and free gym membership
- Employee discounts
- Salary sacrifice schemes including electric vehicles and cycle to work
Why we’re the right fit
We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.
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Who we are
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
How to make this job all yours
We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 25 September at 5pm.
A Disability Confident Committed Employer
If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
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