Aquent
Head of Creative Services (Luxury Fashion House) [AQ-19526]
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Aquent is partnering with a globally recognized luxury fashion and accessories house, a beacon of elegance and innovation, dedicated to shaping global trends and delivering unparalleled brand experiences. This is an opportunity to join a team that values creativity, precision, and a relentless pursuit of excellence in every aspect of its operations.
We are seeking a visionary operational leader to step into a pivotal role, orchestrating the global brand image operations for this esteemed client. You will be the architect of efficiency, transforming high-concept creative visions into world-class global campaigns that resonate across digital, retail, PR, and e-commerce channels. Your impact will be profound, as you build the structural frameworks that ensure seamless execution and uphold the brand’s prestigious image worldwide.
This role is designed for a strategic mind focused on operational leadership and project governance. You will not be involved in hands-on design, but rather empower creative teams by establishing robust processes, clear timelines, and cross-functional alignment, ensuring every campaign is delivered with precision and impact. Your leadership will directly contribute to the consistent, high-quality presentation of the brand across all consumer touchpoints, driving commercial success and reinforcing its global standing.
Key Responsibilities
Creative Workflow & Operations: Own and manage the global creative services workflow for campaigns, product launches, and content initiatives. Implement clear processes, timelines, and governance frameworks to foster efficient cross-functional collaboration. Establish and maintain production calendars aligned with seasonal milestones and commercial priorities. Introduce workflow optimization tools and reporting systems to enhance transparency and accountability, and develop RACI frameworks for campaign sign-offs and approvals.
Campaign & Content Production: Lead in-house production of global campaigns and brand content, ensuring excellence from concept through delivery. Manage all stages of production, including pre-production, shoot execution, post-production, retouching, adaptation, and asset delivery. Oversee budget planning and cost control across all productions, ensuring all assets meet luxury production standards and align with brand guidelines. Supervise content versioning and localization for regional markets.
External Production Management: Select and manage external production companies, photographers, directors, creative partners, and vendors. Negotiate contracts and production budgets to maximize quality and efficiency. Maintain a trusted global network of premium creative and production partners. Ensure legal, compliance, and usage rights are secured and thoroughly documented.
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360° Launch & Channel Integration: Partner closely with channel owners (Retail, E-commerce, Social, CRM, Wholesale, PR, VM) to ensure creative plans are shared early and integrated seamlessly. Coordinate launch planning timelines across all touchpoints, ensuring assets are delivered in line with go-to-market milestones. Work with Marketing to supply comprehensive creative guidelines and toolkits for effective 360° launch execution globally. Ensure creative consistency across paid media, organic social, in-store, digital platforms, and experiential activations. Support the adaptation of global campaigns into performance marketing formats without compromising brand equity.
Strategic Planning & Governance: Collaborate with Marketing and Merchandising to align creative output with hero product strategies and commercial priorities. Contribute to annual planning cycles, mapping production roadmaps against seasonal drops and key brand moments. Support long-term brand evolution by maintaining visual identity consistency across all creative output. Build scalable frameworks to support growth in accessories, men’s, and day categories. Drive continuous improvement in efficiency, cost management, and asset re-usability.
Team Leadership: Lead and develop the Creative Services team, fostering a culture of excellence, accountability, and collaboration. Champion clear communication between creative, marketing, and commercial teams. Build strong cross-functional partnerships with colleagues, departments, external vendors, freelancers, and creative talents. Encourage innovation in production processes, including the thoughtful integration of new technologies.
Required Skills & Experience
Luxury Pedigree: Proven track record in Creative Operations, Creative Project Management, or Creative Delivery within a traditional, global luxury fashion, footwear, or premium accessories brand. (Pure hospitality, mass-market retail, or beauty backgrounds are not suitable for this specific role).
The 70/30 Mindset: You are 70% operational strategist (governance, workflows, scaling operations) and 30% execution expert (delivering world-class productions).
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Cross-Functional Mastery: Deep experience aligning creative output with commercial and merchandising priorities, ensuring assets perform in performance marketing formats without diluting prestige brand equity.
Financial Fluency: Demonstrable experience managing complex, multi-million-pound production budgets and securing rigorous legal/usage rights globally.
Benefits & Perks
Work-Life Balance: Enjoy Summer Fridays off across June, July, and August, plus guaranteed global office closure between Christmas and New Year.
Generous Leave: 25 days' annual leave plus UK bank holidays.
About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Our client is an iconic global luxury brand famed worldwide for setting the gold standard in luxury footwear, leather accessories, and high-fashion drops. Operating as a flagship house within an international luxury group, they combine exceptional creative ambition with global commercial scale. Known for high-visibility global campaigns and an agile, trend-setting visual culture, they offer a collaborative, Central London-based environment where operational architecture directly powers world-class creative output.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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