MRJ Recruitment
Head of Data
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Do you want to shape data at the heart of a business where millions of customer interactions create huge opportunities for insight, personalisation and AI?
We’re looking for an exceptional Head of Data to take ownership of the entire data capability for a high-growth eCommerce business that is building a new team right here in the heart of Manchester.
The opportunity is bigger than simply running a data team. We’re looking for someone who can turn data into a genuine competitive advantage, building the foundations, developing the team and ensuring data, insight and AI are directly influencing how the business grows, operates and serves its customers.
The Opportunity
Working closely with the Chief Technology Officer, this is a broad, influential leadership role spanning Data Engineering, Analytics, Data Science and AI, building and leading a team and working closely with senior leaders across Product, Technology, Commercial, Marketing and Operations.
You'll own the data strategy and lead the teams responsible for how data is collected, engineered, analysed and ultimately turned into action.
You'll inherit an established team, but there is significant opportunity to evolve the capability, improve how the different disciplines work together and accelerate the adoption of Data Science, Machine Learning and AI across the organisation.
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In an eCommerce environment with huge volumes of customer, product, behavioural and transactional data, the potential is enormous.
You'll be responsible for:
- Building & leading a multidisciplinary data function across Data Engineering, Analytics, Data Science and AI.
- Defining and delivering the company's overall data strategy and roadmap.
- Building a high-performing, collaborative data culture with clear ownership, standards and accountability.
- Ensuring the business has a scalable, reliable and modern data engineering foundation.
- Developing analytics and BI capabilities that give teams access to trusted, actionable insight.
- Using customer and behavioural data to improve conversion, personalisation, retention and lifetime value.
- Identifying opportunities for Machine Learning and AI to improve both customer experience and operational performance.
- Moving AI beyond experimentation and into real-world, production use cases with measurable commercial impact.
- Partnering closely with Product and Engineering to embed data into digital products and customer journeys.
- Working with senior stakeholders to translate complex business problems into clear data-driven solutions.
- Developing the existing team while identifying where new skills and capabilities need to be introduced.
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What We're Looking For
We're looking for a senior data leader who combines strong technical understanding with commercial thinking and excellent leadership skills.
You'll ideally bring:
- Experience building and leading a sizeable, multidisciplinary data function.
- Strong knowledge across Data Engineering, Analytics and Data Science.
- Experience within eCommerce, marketplaces, retail, consumer technology or another high-volume digital environment.
- A strong understanding of modern cloud data platforms and architectures.
- Experience using data to influence customer journeys, digital performance and commercial decision-making.
- An understanding of modern AI/ML capabilities and where they can genuinely create business value.
- Experience building, developing and retaining high-performing data teams.
- The ability to operate strategically while remaining close enough to the detail to challenge and guide your teams.
- Excellent stakeholder management skills and the credibility to influence senior leadership.
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