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Sedex

Head of Delivery

City of London
Posted about 15 hours ago
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About Sedex

Sedex is a trusted partner for over 100,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains. Through our platform's powerful data insights and expert guidance, we simplify the management, assessment, and reporting of sustainability performance.

Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is To provide data-driven insights, accessible tools, and exceptional services that support businesses in improving environmental, social, and governance (ESG) performance and outcomes.

The role

We are looking for a Head of Delivery to own agile delivery governance across our Product Design and Technology Department (PDT). Reporting to the Chief Product and Technology Officer (CPTO), you will lead a team of five Agile Delivery Managers (ADMs), each responsible for one or more delivery pod, and will be accountable for the financial control, governance, and delivery discipline that allow those pods to move fast without losing sight of budget, risk, and board-level oversight.

This is a leadership role built around influence as much as authority. Your direct line is the ADM community, but the value you add depends on how effectively you coordinate people and processes you do not directly manage- Senior Engineering Managers, Product Owners, the Principal Engineer, business stakeholders and Finance. You are the connective layer between pod-level delivery, how new features land and are adopted and the organisation’s financial and governance obligations: translating roadmap and budget decisions into a shared operating rhythm, and translating what is actually happening in delivery into the reporting the business, Finance, and the Board rely on.

You will own the monthly financial cycle- timesheets, forecasting, reconciliation, and budget alignment, partnering closely with Finance to keep pod spend honest against approved plans and roadmap commitments. You will own the weekly rhythm of agile delivery leadership across the ADM team, and you will own the metrics, status reporting, and Board pack processes that give leadership a clear, honest view of delivery health and PDT performance.

A significant part of the role right now is shaping what comes next: our approach to business casing and board reporting is moving to align with Flow Engineering, and you will play a leading role in defining a model for delivery investment that satisfies audit and finance requirements while fitting the way we actually work.

Key Responsibilities

Financial Governance & Budget Management

Delivery spend has to be trustworthy- to Finance, to the Board, and to the pods planning against it. Each month, you will:

  • Timesheet Management: oversee the monthly timesheet submission process, run escalation paths where people haven’t completed them, and stamp timesheets on behalf of team members where required.
  • Financial Forecasting & Reconciliation: work with Finance to reconcile actual spend against forecasts, check that allocations align with the roadmap, and identify and flag budget drift early.
  • Budget Alignment: ensure pod spend aligns to approved budgets, and initiate the approval process for any budget overruns.
  • Executive Reporting: produce Finance Control / Operations reports, and feed the results back into Jira so teams can see actuals against approved spend.

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Investment Governance & Business Casing

You will own the formal approval process for initiatives ahead of significant spend, ensuring it satisfies audit and finance compliance requirements. This process is evolving to align with Flow Engineering, and you will play a leading role in shaping it- helping design an approach to delivery investment that gives the Board the oversight it needs, meets audit and finance requirements, and reflects the way delivery actually works, rather than adding process for its own sake.

Agile Delivery Leadership & Team Management

You will line-manage a team of five Agile Delivery Managers, and set the standard for agile ways of working- grounded in Agile principles but with your experience of practical application across every pod. Weekly, this includes:

  • Running team meetings, typically stand-ups or working sessions, with your ADM team.
  • Holding 1:1s with each direct report, supporting their development and removing blockers.
  • Running delivery retrospectives and team sessions, both within your own team and with pods.
  • Adjusting Jira configurations and delivery metrics in collaboration with Delivery Managers and pods.

Delivery Metrics & Governance

Own the collection and management of PDT delivery metrics for governance and transparency across the organisation.

  • Drive increased automation of metrics collection, reducing manual effort and improving data reliability over time.
  • Ensure flow and DORA metrics are tracked consistently across pods, and that they feed meaningfully into governance and board reporting.

Delivery Exceptions & Organisational Change

  • Take direct responsibility and manage delivery exception cases, ensuring they are visible, tracked, and resolved with appropriate urgency and cross organisation collaboration.
  • Manage organisational changes affecting pods, working closely with the relevant Senior Engineering Managers and People teams.

Stakeholder & Executive Communication

  • Biweekly Delivery Status Meetings: own the format, templates, and content, and act as the escalation point for delivery risks and issues raised.
  • Team Communications: organise and run PDT all-hands, and coordinate Hackathon planning and logistics.
  • Board Pack Preparation: design board packs based on delivery data and governance reports, evolving this format as our approach aligns more closely with Flow Engineering.

Knowledge, Skills & Experience

We’re looking for a delivery leader who combines genuine agile credibility with financial, operational and governance rigour, and who can coordinate effectively across a complex organisation without relying solely on direct authority. You should have:

  • Experience in software product engineering environments, with a strong, practical grounding in agile ways of working and the principles of Agile.
  • A strong focus on delivery outcomes- you care about pods shipping value reliably, not just about process for its own sake.
  • Excellent interpersonal and influencing skills, with a proven ability to coordinate people, teams, and workstreams outside your direct line of control.
  • Experience operating governance and operating models- business casing, investment approval, Board reporting, or similar financial control processes.
  • Direct line management experience, ideally managing Delivery Managers, Scrum Masters, or Agile Coaches.
  • Financial acumen: comfort with budget forecasting, reconciliation, and variance analysis, and experience partnering closely with Finance.
  • Strong stakeholder management skills, with the confidence and clarity to present delivery status and financial health at senior and Board level.
  • Practical experience with Jira (or an equivalent tool) for delivery metrics, governance, and reporting (the set-up of these tools falls under your remit).
  • Comfort working through process change- you can operate effectively while a model like our Business Casing or Board Pack process is actively evolving.

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What Exceptional Candidates Often Look Like

  • Have built or matured a delivery governance model across many teams, and can point to the measurable impact of doing so.
  • Instinctively balance rigour- audit, finance, and Board requirements- with the pace agile delivery demands, rather than treating the two as in permanent conflict.
  • Have a track record of developing Delivery Managers, Scrum Masters, or Agile Coaches, raising the delivery capability of the organisations they work in.
  • Actively look for opportunities to automate metrics and reporting, rather than accepting manual governance overhead as a fact of life.
  • Are comfortable being the escalation point on risk, budget, and delivery health- holding pods accountable without owning their technical or product decisions.
  • Bring calm, structured thinking to ambiguity- for example, helping shape a new business-casing model before the final blueprint exists.
  • Bringing mature and confident leadership to business execution, but also dynamic situations, enabling the CPTO to focus on strategic direction over day-to-day operations.

Our culture

At Sedex, our approach to business and culture is firmly rooted in our core values, which guide everything we do:

  • Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.
  • Customer-Driven: We are passionate about delivering exceptional value to our customers. By listening to their needs, understanding their challenges, and continuously adapting our solutions, we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.
  • Thinking Creatively: Innovation is at the heart of our work. We encourage creative problem-solving and embrace new ideas that challenge the status quo. This mindset allows us to continuously improve our products and services, offering fresh and effective solutions to complex sustainability and ethical sourcing issues.
  • Take Ownership: We empower our team members to take responsibility for their actions and outcomes. Every person at Sedex is encouraged to own their work, make decisions with confidence, and contribute proactively to the success of the team and the business.
  • Deliver Results: We are results-oriented and committed to delivering tangible, impactful outcomes for our customers, our business, and society at large.

Privacy Policy

Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit. Click here to view our privacy policy.

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Location

18 St Swithin's Ln, London EC4N 8AD, UK

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