The Sofa Delivery Company (part of the DFS Group)
Head of Development & Innovation
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About The Sofa Delivery Company - part of the DFS Group
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.
We’re big believers that a great job is not just something you have, it’s something you take pride in creating. You’ll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that’s the joy.
We’re looking for a Head of Development & Innovation to lead our strategic development, drive transformation, and help us grow into a successful 3PL provider.
This is a senior, strategic role for someone who loves turning ideas into action, spotting opportunities others miss, and building a future-ready business that stays true to who we are: practical, purposeful, and focused on what matters most.
What You'll Be Doing
- Lead our Evolve strategy — delivering transformational programmes, operating model reviews, ESG and sustainability initiatives.
- Drive innovation across our network, ways of working, and operating model.
- Support 3PL growth — securing new business, improving customer performance, and designing scalable solutions.
- Analyse operational and financial data to spot trends and opportunities.
- Build and develop high-performing teams with a Better Never Stops mindset.
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What You Will Bring
- Senior experience in logistics, supply chain, retail, or similar.
- Proven success leading transformation and change programmes.
- Strong analytical skills and commercial acumen.
- Experience in business development, ideally including 3PL.
- Understanding of ESG, sustainability, and circularity.
- Technical project and program planning experience
- Confident leadership, great communication, and a practical, down-to-earth approach.
Why join us
You’ll shape the future of our business, influence how we grow, and help us deliver moments that matter for our customers, partners, and people.
If you’re ready to lead with purpose and drive innovation that makes a real difference, we’d love to hear from you.
Based at our Doncaster office, working on a hybrid basis with travel when required.
The Sofa Delivery Company Benefits
- A competitive salary plus bonus of up to 20% of salary
- Annual car allowance of 9k
- DSP invitation of up to 15% of salary
- A generous holiday entitlement of 27 days
- Private medical insurance plus family cover
- 30% colleague + 15% friends & family discount across the Group
- Access to a wide range of perks, including amazing retailer and days out discounts
- We offer colleagues a wide range of wellbeing support and services to help maintain a happy and healthy mind, body and life
- Free, on-site, physio sessions
- Company Pension Scheme
- Group Sharesave Scheme
- Life Assurance & Company Sick Pay
- Enhanced maternity, paternity and adoption leave
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We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.
We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.
Any offer is subject to DBS Checks
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