Trust Payments
Head of Development (Trust Retail)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Head of Development (Trust Retail)
Location: Hybrid - Bournemouth, United Kingdom
Salary: Competitive + Benefits
Company Description
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.
We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.
Our New Bournemouth Office
- 🏢 Top floor offices with stunning sea views
- 🌿 Roof terrace — a great spot to recharge
- 🎱 Social area complete with a pool table
- 📍 Central Bournemouth location
- 🏖️ Just a 15-minute walk to Bournemouth beach
- 🎉 Regular social events to keep the team connected
How will you make an impact in this role?
Follow and encourage all members of the software department to adhere to the expected development standards across the core code base and expected development processes. Provide suggestions and improvements to coding standards and processes.
This role includes participation in an on-call Rota, providing 24/7 support coverage for a one-week period approximately every 5 to 6 weeks (subject to Rota size at any given time).
- On-call allowance: A fixed additional payment is provided for each on-call week, compensating for your availability during that period.
- Time Off in Lieu (TOIL): Where work is carried out significantly outside of standard working hours, TOIL will be accrued accordingly.
We are committed to ensuring that out-of-hours responsibilities are shared fairly and that colleagues are appropriately recognized for their time and commitment.
What We Expect of You, Day To Day
Development & Process
- Implement and continuously refine Agile, Scrum, and Kanban methodologies to improve developer velocity.
- Oversee and optimize development processes, identifying and implementing improvements as needed.
- Align Jira workflows with delivery methodologies, implementing efficiencies where appropriate.
- Collaborate with the Delivery team to adapt working methodologies to situational demand.
- Uphold and facilitate agreed Agile ceremonies to support effective Sprint execution.
- Enable development teams to achieve Sprint and project goals across multiple concurrent workstreams.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Mentorship
- Coach and motivate Development Managers and Senior Developers to develop their team leadership skills and problem-solving abilities.
Culture
- Help establish a culture of psychological safety where developers and testers feel comfortable taking risks and learning from failure.
Customer Interaction
- Engage with customers and stakeholders to resolve issues and develop solutions.
- Communicate effectively with customers across in-person and remote settings.
- Represent the team in customer-facing ExCo and planning sessions.
Knowledge
- Have a comprehensive understanding of Trust Retail's software products, and how they operate and interact.
Tech Stack
- Collaborate with the Head of Technology to evaluate and define the technologies, frameworks, and languages adopted across the software department.
- Partner with the Head of Technology in reviewing and approving high-level architectural decisions.
Hiring
- Oversee the creation of job descriptions for both new and existing roles.
- Lead the end-to-end hiring process for development resources, ensuring selection of the most qualified candidates.
Qualifications
- Minimum 5 years managing SaaS Development teams.
- Experience in delivering cloud-based products.
- Experience in managing large enterprise customer implementations.
- People management experience in delivery and operation teams.
- Understanding of Retail SaaS solutions – for example Inventory Management.
- Strong stakeholder management.
- Business and technical skills.
Benefits
Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth.
- Flexible work arrangements tailored to role requirements and business needs.
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders.
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances.
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave.
- Robust compensation package, including pension scheme, healthcare plans, and life assurance.
- Regular corporate events fostering team cohesion and company culture.
- Diverse company culture and global working environment.
- Continuous professional development and career advancement opportunities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Offer of Employment
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Get a Glimpse into Trust Payments
Next Steps
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!
Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
Additional Information
Trust Payments is an Equal Opportunities Employer. We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Automated Assessment Notice
Trust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions.
Apply
To submit your CV for this opportunity, please complete the application form and click 'Apply' now.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London