BIMM University
Head of Digital, AI & Platform Services
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About BIMM University
At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking, and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About The Role
As Head of Digital, AI & Platform Services, you will lead the strategy, development, and ongoing evolution of BIMM University's enterprise platforms, digital products, software engineering capability, Digital Library Services, and AI-enabled solutions.
Working closely with colleagues across Technology, academic departments, and professional services, you will help shape the University's digital ecosystem, ensuring critical platforms remain secure, reliable, and aligned with institutional priorities. You will also identify opportunities to use technology, automation, and AI to enhance the student and colleague experience and support innovation across the University.
This role combines strategic leadership with technical oversight, ensuring digital services continue to evolve in ways that are sustainable, well-governed, and responsive to organizational needs.
What You'll Do
- Lead Digital, AI & Platform Services, bringing together enterprise applications, software development, digital products, Digital Library Services, and innovation activity.
- Define platform and product priorities, ensuring technology investment supports institutional objectives and user needs.
- Oversee the University's enterprise platforms and digital services, ensuring they remain secure, reliable, and effective.
- Lead software engineering and product development activities, promoting modern development practices and high standards of delivery.
- Drive the development and responsible adoption of AI, automation, and intelligent workflows that enhance services and create organizational value.
- Ensure new products and technologies move successfully from concept and experimentation into sustainable, well-supported services.
- Oversee application architecture, integrations, and platform performance in partnership with colleagues across Technology.
- Lead Digital Library Services, working closely with academic teams to support learning, teaching, and access to digital resources.
- Build strong partnerships across the University, translating organizational priorities into clear digital and technology initiatives.
- Manage relationships with software vendors, implementation partners, and suppliers, ensuring effective delivery and value for money.
- Contribute to technology strategy, investment planning, and transformation initiatives across the University.
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What You'll Bring
- Significant experience leading digital platforms, software engineering, technology products, or AI-enabled services within a complex organization.
- A strong understanding of enterprise applications, platform architecture, systems integration, and modern software engineering practices.
- Experience delivering digital products and services from discovery and design through to implementation and ongoing enhancement.
- Knowledge of generative AI, automation technologies, large language models, APIs, and emerging digital tools, and how they can be applied effectively and responsibly.
- Experience establishing technical standards and governance approaches that balance innovation with security, resilience, and long-term sustainability.
- A track record of using technology to solve organizational challenges and deliver measurable outcomes.
- Experience leading and developing multidisciplinary teams, creating a culture of ownership, collaboration, and continuous learning.
- Strong stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences.
- Experience managing technology suppliers, software vendors, and external delivery partners.
- Strong analytical and strategic thinking skills, with the ability to assess priorities and make informed decisions.
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Location
The postholder will be based within a commutable distance of one of BIMM University’s seven UK campuses (Brighton, London, Essex, Bristol, Birmingham, Manchester, or Leeds).
Why BIMM University?
We are a values-led organization, meaning our core values underpin all that we do:
- Inclusivity: We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organization.
- Safety and Welfare: We are committed to promoting the safety and welfare of our students, therefore all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.
Benefits
- 25 days holiday per year (FTE)
- SMART pension
- A comprehensive benefits package
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