Public Sector Resourcing
Head of Digital Transformation
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Description & Requirements
Location:
Crown Way, Cardiff, CF14 3UZ
Salary:
£74,089 - £80,300
Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits’ package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies.
About the Job
Job Summary
Join us to lead the digital transformation of one of the UK’s most important public services!
As Head of Digital Transformation at Companies House, you will be Senior Responsible Owner (SRO) for our multi-year modernisation programme, setting the digital and artificial intelligence (AI) strategy that shapes services used by millions of people and businesses across the UK.
Reporting to the Director of Digital and Technology, and working closely with senior leaders and key partners, you will turn a long-term vision into clear, deliverable plans, secure investment, champion user-centred services, and lead innovation across the organisation. You will influence change at scale while keeping governance, security and ethics at the core of everything we build.
This is a rare opportunity to own the digital and AI agenda of a national institution end-to-end - from strategy and investment to delivery and measurable outcomes.
Watch this video to find out more about working in Digital at Companies House: Link
Why Choose Companies House?
At Companies House we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success.
Our benefits include:
- Flexible working with no core hours (6am – 8pm flexible options)
- 30 days annual leave
- 8 bank holidays and 1 privilege day
- Enrolment into Civil Service Pension scheme average 28.97%
Find out more about what a great place Companies House is to work: Link
Give yourself the best opportunity to apply!
Join our Outreach team for an informal, drop-in 'find out more' session.
No need to register - just click on the following link to join at the start time, listen, and gain tips to help you apply:
Monday 12th October 2026 at 12.00 - 12.30
It’s a relaxed session with cameras and microphones switched off.
Can’t make the session? Email our Recruitment team on: recruitmentch@companieshouse.gov.uk for a copy of the slides.
Please Note:
- Interviews will take place in person at our Cardiff office.
- Companies House cannot offer Visa sponsorship to candidates through this campaign.
- Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
Job Description
Reporting to the Director of Digital & Technology you will develop, lead and maintain the organisation's Digital and AI Strategy, ensuring alignment with Companies House strategy and cross-government digital priorities.
You will:
- Lead strategic planning for modernisation across services and technology.
- Establish governance, assurance and ethical frameworks for digital transformation and AI adoption, ensuring compliance with legislation, government policy and recognised best practice.
- Lead stakeholder engagement with senior leaders, stakeholders, and external partners to drive engagement, buy-in, and adoption.
- Work with data, analytics, digital and technology teams to improve organisational capability.
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As the Senior Responsible Officer (SRO) you will lead the design and delivery of a multi-year modernisation programme, with a focus on the use of AI to drive improvements and deliver outcomes.
Main SRO responsibilities will include:
- Delivery of Modernisation programmes to time, cost and quality expectations.
- Turning long-term vision into clear, deliverable plans.
- Working with senior stakeholders to align priorities and secure investment.
What a Day in This Role May Look Like
This is a varied and strategic leadership role. On any given day, you could be:
- Shaping and maintaining the Companies House Digital and AI Strategy.
- Leading the Digital Modernisation programme, ensuring benefits, risks and outcomes are effectively managed.
- Working with senior leaders to agree priorities, secure investment and drive transformation.
- Overseeing the transition from legacy systems and processes to modern, resilient services.
- Establishing governance and assurance that enables innovation while maintaining public trust.
- Championing user-centred, data-informed decision making and responsible AI adoption.
- Building organisational capability and supporting teams to deliver shared outcomes.
- Using evidence and insights to track progress, measure benefits and inform executive decisions.
Success in this role will mean delivering a clear Digital and AI Strategy, a credible modernisation roadmap, stronger organisational capability, and improved services that create measurable value for businesses, the public and colleagues.
Person Specification
You do not need to have worked in the Civil Service previously. We are interested in the scale, complexity and relevance of your evidence, the judgement you applied and the outcomes you achieved.
We are looking for the following skills and experience, which will be assessed throughout the recruitment process.
The successful candidate will have:
- Proven leadership of digital transformation programmes delivering measurable organisational change.
- Significant experience developing and delivering digital strategy.
- Experience influencing senior executives and managing complex stakeholder environments.
- A collaborative, inclusive leadership style that brings people together.
- Experience developing AI, automation or emerging technology strategies.
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Leadership
- Communicating and Influencing
- Working Together
Benefits
Alongside your salary of £74,089, Companies House contributes £21,463 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides Link.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Head to our Recruitment Careers Hub to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.
If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.
Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).
Where Will You Be Working?
You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.
Please be aware that this role can only be worked in the UK and not overseas.
Things You Need to Know
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance Link for more information on appropriate and inappropriate use.
Selection Process Details
This vacancy is using Success Profiles Link, and will assess your Behaviours and Experience.
Key Dates
(Dates are indicative only and could be subject to change)
- Drop in webinar: Monday 12th October 2026 12.00pm - 12.30pm
- Closing date: 25th October 2026
- Sifting: w/c 26th October 2026
- Interviews: 11th November 2026 in person in our Cardiff office
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