Cranberry Panda
Head of Ecommerce
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Head of eCommerce
£100,000 - £130,000 base + bonus
Central London (3 days onsite)
We’re partnering with an established premium consumer business to appoint a Head of eCommerce to lead its digital trading and eCommerce strategy.
This is a senior commercial role with responsibility for driving digital revenue, improving conversion, and creating a best-in-class online customer experience across eCommerce and marketplace channels.
The successful candidate will own the end-to-end digital trading agenda, combining commercial strategy, onsite optimization, merchandising, CRO, and customer journey improvement.
Key responsibilities:
- Own and deliver the eCommerce and digital trading strategy
- Drive digital revenue, conversion, AOV, and revenue per visit
- Lead onsite trading, merchandising, search, navigation, and product discovery
- Own the customer journey from landing page through to checkout
- Develop and execute an ongoing CRO and experimentation roadmap
- Use analytics, CRM, and behavioral insight to identify commercial opportunities
- Maximize the performance of eCommerce and marketplace channels
- Translate wider commercial priorities into effective digital trading plans and campaigns
- Partner closely with Marketing, Product, Technology, and Buying teams
- Lead and develop a high-performing eCommerce and digital trading team
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About you:
You’ll be an experienced eCommerce or digital trading leader with a strong commercial mindset and a track record of improving online performance.
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You’ll bring strong knowledge of CRO, digital merchandising, onsite customer experience, analytics, and experimentation, alongside experience leading teams and delivering through cross-functional stakeholders.
Experience within premium consumer, luxury, retail, marketplace, or other high-consideration eCommerce environments would be particularly relevant.
This is an excellent opportunity for a commercially minded eCommerce leader to take ownership of a significant digital channel and shape its next stage of growth.
Interested? Apply for a confidential conversation.
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