Chelsea and Westminster Hospital NHS Foundation Trust
Head of Employee Relations
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About the Role
You will be joining a People/OD team that is an active participant in collaborative working across the North West London Acute Provider Group (APG). You will bring with you significant experience of Employee Relations (ER). You will be driving change, in improving the experience of our staff and leaders, through the provision of best in class employee relations that are based on developing a just culture and excellent people experience. As part of an ambitious team you will embrace innovative thinking about how we can do things differently both within the Trust and by bringing together our partners across the APG.
Responsibilities
- Drive change in improving the experience of our staff and leaders.
- Provide best in class employee relations based on developing a just culture and excellent people experience.
- Lead and develop the ER function.
- Build strong relationships with stakeholders across the Trust, including Trade Union colleagues.
- Design and implement inclusive conflict resolution approaches.
- Manage a highly complex ER caseload.
- Nurture and develop an enthusiastic team.
- Possess excellent IT skills and the ability to manipulate data to create and display standard and ad hoc ER reports.
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Requirements
- Significant experience in Employee Relations.
- Strong interpersonal and communication skills.
- Passionate believer in ‘just culture’.
- Experience of dealing with complex ER cases, including employment Tribunals.
- NHS Experience Essential.
About the Trust
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
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We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Contact Information
For further details / informal visits contact:
- Name: John Wall
- Job title: Associate Director of People
- Email address: john.wall@nhs.net
- Telephone number: 07557030835
If you are interested in the role then please contact John Wall, Associate Director of People for an informal discussion at john.wall@nhs.net or 07557 030835 before 18 September 2026.
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