Mitie
Head of Engineering - Facilities
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Head of Engineering - Facilities
Location: Swansea, South Wales
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Head of Engineering to oversee and manage the delivery of high-quality hard services across a site-based contract in South Wales, ensuring operational excellence, statutory compliance, strong client relationships, and continuous service improvement.
Role Responsibilities:
- Lead, manage and motivate the hard services teams, building a proactive, collaborative, and customer-focused culture that supports continuous improvement.
- Oversee third-party contractors to ensure services are delivered to agreed contractual standards, including performance against KPIs, SLAs, and compliance requirements.
- Ensure emergency planning, health and safety procedures, statutory compliance activity, audits, and inspections are robust, up to date, and effectively managed.
- Develop and manage departmental budgets, ensuring resources are used efficiently while identifying opportunities for operational and financial growth.
- Work closely with senior management, clients, and stakeholders to improve service delivery, maximize asset life, and maintain accurate reporting against key performance metrics.
Required Qualifications:
- Proven experience in an engineering management role within Facilities Management or a related sector, with strong knowledge of complex building services including HVAC, electrical systems, and building fabric maintenance.
- Relevant professional qualification in an electrical or mechanical discipline, such as HNC, HND, Degree, or equivalent.
- Must have strong knowledge of SFG20 legislation.
- Strong knowledge of statutory compliance, UK Health and Safety legislation, CDM Regulations, CAFM systems, Microsoft Office, and effective maintenance and asset management strategies.
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What's in it for you?
- A full-time, permanent, site-based leadership role where you will have the opportunity to shape and improve hard services delivery across a key contract.
- The chance to lead specialist teams, manage supplier performance, and influence best practice across compliance, asset management, and operational performance.
- A role where your commercial, technical, and leadership expertise will directly support service quality, client satisfaction, and long-term contract success.
Additional Information:
- This role is site based in South Wales. Pre-employment security checks will be required, including DBS and BPSS.
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment, or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month, and at the end of the year, there’s a chance to scoop a top prize of £10,000!
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Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
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