FuseMetrix
Head of Engineering
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About FuseMetrix Group
FuseMetrix is building the most innovative and trusted platform powering leisure businesses across the UK. Since 2002, FuseMetrix has empowered businesses to streamline their operations and enable better customer experiences. Our cloud-based platform brings together online bookings, ePOS, finance, CRM, HR and more into a single, unified platform.
The Role
As part of continued growth in the UK market, we are now looking to appoint a Head of Development to be the senior technical leader in the business and take ownership of engineering operations.
We're looking for an individual to lead our development team and take responsibility for how we build and deploy our software and tech infrastructure. You'll manage a team of ~10 developers day to day, set the standards they work to, and represent software engineering to the rest of the business. The job is about people, process and direction. You won't be writing code.
You'll report directly to the CEO and be a key member of the Senior Leadership team. Youโll take the lead on two things that matter a great deal right now: strengthening SDLC and QA processes, and fully migrating our infrastructure to a public cloud provider.
We've also started to bring agentic development into how the team works and are looking for a leader who is excited about this future.
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Key Responsibilities
People management
- Manage and develop a team of around 10 developers: one-to-ones, performance reviews, career progression, and hiring.
Process and standards
- Refine and implement software engineering processes that will scale with the team: code review, testing, release management, and documentation.
Compliance and security
- Own compliance and security across development as we grow into larger customers and new markets: audits, data protection, and customer security requirements.
Infrastructure and cloud
- Lead our infrastructure roadmap, including fully migrating our current hosting setup to a public cloud provider.
Product and strategy
- Work with the CEO to turn the roadmap into a delivery plan, including new AI features and functionality.
- Support the team's adoption of agentic development tools and workflows, and evolve the ways in which we build software.
Who we are looking for
Essential
- Experience managing an engineering team of a similar size, ideally 5 or more developers.
- Working knowledge of PHP, MySQL, and web development best practices. You won't be writing code day to day, but you need to understand what the team is building well enough to challenge it.
- Comfortable operating at a strategic level with the CEO, without losing sight of the detail underneath it.
- Experience operating public cloud infrastructure and hands-on execution of a migration to a public cloud provider such as AWS, Azure, or GCP.
- A record of putting processes in place and getting a team to commit to following them.
- Direct experience with compliance and security work, ideally including GDPR and PCI DSS.
- A genuine interest in implementing agentic development.
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Desirable
- Experience in a SaaS business, ideally serving leisure and attraction businesses or a similar sector.
- Exposure to how AI features get scoped and delivered in a product.
- Hands-on use of agentic coding tools such as Claude Code, Cursor or GitHub Copilot Workspace.
Benefits
- Generous pension contribution
- Private healthcare
- Enhanced maternity and paternity leave benefits
- Hybrid working with flexibility
- Highโimpact role within a growing SaaS business
How to Apply
Send your CV to Annalise Dragic, Interim CEO, at careers@fusemetrix.com with a short note explaining your interest in the role.
Equal Opportunities
FuseMetrix is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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