Madinest
Head of Enterprise and Strategic Accounts - Remote
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Madinest is recruiting on behalf of a client.
About the company
We're redefining how the world's most ambitious real estate companies run their operations. Our mission is to become Europe's leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios - empowering our clients to protect revenue, boost efficiency, and unlock new value across every part of their business. Our unified CAFM platform already powers the daily operations of over 250 million m² of real estate worldwide, supporting more than 500,000 professionals. Following mergers with leading UK and German property-operations businesses, we now help manage 100,000+ buildings across 35+ countries - and we're just getting started. Backed by a leading growth equity investor, we're scaling rapidly and partnering with global leaders in logistics, retail and commercial real estate. As we grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus.
About the role
You will lead our enterprise business on both sides of the number: winning the large, multi-country property owners, operators and facilities management organisations that do not yet work with us, and growing the ones that already do. Four direct reports: two Global Account Executives on new-logo acquisition, two Global Account Managers on expansion across our largest existing customers. With a team of this size you lead from inside the deals, not above them.
Why join us
We're building a leading international property operations platform. We support more than 250 million square metres of property, retain over 98% of our customers, and are profitable and growing at double-digit rates year on year, backed by K1 Investment Management. Our customers already include seven of Europe's ten largest logistics platforms, the five leading global commercial real estate advisers and 17 of Europe's top 20 facilities management providers.
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What to expect
- A resourced team of four and a defined universe of enterprise accounts, existing and target.
- Ownership of both numbers: new-logo ARR and expansion ARR across the strategic base.
- A newly formed function: segmentation, coverage, account planning and deal governance are yours to define rather than inherit.
- Direct access to the CRO and CEO, a seat in the commercial leadership team, and executive sponsorship you can deploy on your team's deals.
- Solution Consulting, Business Development, Marketing and Product behind the team.
- A credible path into broader European or group commercial leadership as the enterprise business scales.
What you'll own
- The team and its number: Deliver the combined enterprise number, design coverage, set and enforce standards on qualification, and recruit/onboard a high-performing team.
- New business: Ensure a named target-account universe exists, hold the line on self-sourced pipeline, and engage personally on the largest pursuits.
- Strategic accounts: Grow the existing enterprise base, insist on robust account plans, surface risk early, and collaborate closely with Customer Success.
- Commercial leadership and governance: Produce an accurate forecast, deploy executive sponsorship, and feed market intelligence back into Product and Marketing.
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What excellent performance looks like
- New-logo ARR and expansion ARR delivered against target.
- Net revenue retention across the strategic account base.
- Attainment distribution across the team.
- Self-sourced pipeline share and forecast accuracy against commit at team level.
- Depth of executive relationships across top accounts.
What we're looking for
- A sustained record of carrying and delivering a team number in enterprise SaaS.
- Credibility as a closer before you were a leader.
- Genuine experience of both motions: new-logo acquisition and enterprise expansion.
- Evidence of hiring, ramping, and managing enterprise sellers as a player-coach.
- Complex multi-country enterprise deals closed at six- or seven-figure value.
- MEDDICC or an equivalent framework fluency.
- CAFM, IWMS, facilities management, PropTech or real estate technology experience is an advantage.
- Business-fluent English; a second European language is an advantage.
Support, package and progression
- Dedicated Solution Consulting, Business Development support, and marketing programmes.
- Established customer base and proof points with CEO and CRO sponsorship.
- Competitive salary with performance-related bonus tied to team delivery.
Logistics
- Location: UK, Cracow or Warsaw (Poland), Germany, Netherlands
- Work mode: Remote
- Employment type: Full-time
- Department: UK&I Growth & Marketing
By applying to this offer, you agree that your information and CV will be transferred to the company, and you will receive a confirmation email from them.
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