Crawford & Company
Head of Environmental
United Kingdom
Posted about 16 hours ago
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Reporting to the Head of Technical Solutions, this individual will lead the Environmental Business
The Job Holder will have overall responsibility for operational, technical, and strategic aspects of Environmental.
RESPONSIBILITIES
- Execute on our strategic growth plans
- Lead with a people-centric approach around employee engagement and experience with a focus on hiring, retaining, and developing top talent.
- Drive a culture based on collaboration and accountability to lead through strong communication, empowerment, reward, and coaching.
- Translate the strategy into practical plans while partnering cross-functionally with peers who can affect change.
- Deliver operational excellence and efficiencies to maintain and drive margin through the team.
- Product development, Value Proposition, and new markets for growth to be identified to support the strategy.
- Work in conjunction with the Finance Department in developing draft budgets and have overall responsibility for financial performance.
- Generate a client-centric culture.
- Ensure best in market service and quality delivery.
- Create and implement innovation inc IT i.e. digital solutions.
- Succession Planning & training requirements with L&D.
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QUALIFICATIONS
Essential Criteria
Leadership & People Management
- Ability to motivate staff and set objectives and strategy to achieve growth.
- Strong people management experience.
- Ability to lead and grow the Environmental business.
- Role modelling leadership behaviours to enhance the Crawford brand and internal culture.
- Leader rather than a manager.
- Own it, do it – takes total accountability for performance.
Industry & Technical Knowledge
- Previous experience leading a specialist environmental consulting or loss adjusting business.
- Deep understanding of the insurance industry.
- Proven track record in operations management.
- Strong operational background.
Commercial & Financial Management
- Proven experience in driving Gross Profit contribution and achieving financial targets.
- Previous experience leading a specialist environmental consulting or loss adjusting business.
- Ability to interpret and analyse financial management reports.
- Track record of delivering results.
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Communication & Client Focus
- Excellent communication and presentation skills.
- Effective and clear communicator.
- Puts client first.
- Has a market presence and can represent the Crawford brand to new and existing clients.
Personal Effectiveness
- Proven ability to meet deadlines.
- Flexible approach, including ability to travel throughout the UK as required.
Desirable Criteria
Market & Industry Profile
- Established market presence and recognised industry profile beyond existing client base.
- Existing network of key insurer, broker, or corporate client relationships.
- Experience of driving growth across multiple service lines or regions.
Strategic Leadership
- Experience leading organisational change and cultural transformation.
- Experience developing long-term growth strategies and market expansion plans.
- Experience influencing senior stakeholders at executive level.
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