Mishcon de Reya LLP
Head of Finance Operations (12-24 Months FTC)
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The Role
We are recruiting a Senior Finance Leader on a fixed term contract to provide strategic and operational leadership for Mishcon's Finance Operations function across the UK, the Shared Service Centre (SSC) and regional offices.
You will drive process excellence and continuous improvement within the Finance function through standardisation, AI-enablement, automation and the adoption of best practice across all finance operations activities. Working closely with Operational Excellence, PMO, Technology and Finance leadership, Fee Earners and Legal Operations.
Duties And Responsibilities
Finance Operations Leadership
- Lead and manage all Finance Operations activities across the UK, SSC and regional offices.
- Develop and execute the Finance Operations strategy aligned to the firm's wider business objectives.
- Ensure effective governance, accountability and performance management across all operational teams.
- Create a high-performing, service-oriented culture focused on quality, efficiency and continuous improvement.
Continuous Improvement & Transformation
Partner with Operational Excellence and PMO teams to:
- Identify and deliver improvement initiatives.
- Lead the embedding of best practice, standardisation and operational controls across Finance Operations.
- Drive process simplification, automation and technology adoption.
- Support the implementation of finance systems, workflow tools, AI solutions and other transformation programmes.
- Ensure benefits are realised and embedded into day-to-day operations.
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People Leadership
- Lead, coach and develop Finance Operations managers and team leaders in the UK and the SSC.
- Build capability, succession plans and career pathways across the function.
- Promote a culture of accountability, customer service and continuous learning.
- Drive colleague engagement and performance excellence.
Skills/Experience
- Significant leadership experience across multiple large financial operations and shared services environments.
- Deep knowledge of billing, cashiering, accounts payable and credit control functions.
- Experience leading geographically dispersed teams and offshore delivery models.
- Proven track record of driving operational improvement and service transformation.
- Strong stakeholder management and influencing skills.
- Management of operational risk, controls and compliance requirements.
- Excellent analytical, problem-solving and decision-making capability.
- An understanding of SRA Accounts Rules and legal sector financial controls would be advantageous.
- Available at one month's notice or less.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
About
About Mishcon de Reya Group
The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.
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Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution.
The Mishcon de Reya Group includes consultancy businesses MDR Discover, MDR Mayfair (in London, Singapore and Dubai), MDR ONE, and MDRi (in Hong Kong). The Group also includes MDR Lab, which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.
In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.
We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.
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