Ventrica
Head of Financial Operations
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Head of Financial Operations
At Ventrica, we believe great customer experiences are built by great people. We work with leading brands to deliver outstanding customer experiences, combining talented people, technology and insight.
As our business continues to grow, we're looking for an experienced Head of Financial Operations to join our finance leadership team and play a key role in ensuring the business has the financial insight and operational control it needs to perform at its best.
What you will do
Reporting directly to the CFO, you'll take ownership of the day-to-day financial operations of the Ventrica Group.
You'll lead a talented finance team and be responsible for ensuring our management information, cashflow, budgets, forecasts and financial analysis are accurate, timely and genuinely useful to the wider business.
This is a hands-on leadership role which requires someone prepared to roll up their sleeves as well as lead the team. You'll be close enough to the detail to understand what's happening in the numbers, while also being able to step back and explain what those numbers mean for the business.
You'll work closely with the CFO, and senior team across Ventrica, helping provide accurate, reliable financial information to allow the team to run the business effectively.
Management accounts & reporting
- Preparation of monthly management accounts (P&L, balance sheet and cashflow) for the group and its subsidiaries
- Coordinate reporting with internal teams and external support, including our South African accountants
- Review financial performance, identify key movements and provide clear commentary
- Ensure monthly and quarterly reporting is accurate and delivered on time including responsibility for managing month end processes and ledger updates
- Prepare and upload monthly and quarterly submissions to Dynamo for Mobeus (our PE investor).
Cashflow
- Prepare and reconcile regular detailed cashflow forecasts for group companies
- Monitor actual performance against forecast
- Identify potential cashflow risks and opportunities and escalate them to the CFO
- Work with teams across the business to ensure expected income and expenditure are accurately reflected in forecasts.
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Budgets & forecasts
- Coordinate the annual group budgeting process
- Work with budget holders to build robust and realistic budgets
- Prepare and maintain financial forecasts throughout the year
- Analyse performance against budget and forecast
- Highlight trends, risks and opportunities to the CFO and wider leadership team.
Financial analysis & modelling
- Produce financial analysis to support commercial and operational decision-making
- Build and maintain financial models where required
- Analyse revenue, costs, margins, profitability and other key performance indicators and propose actions to be undertaken to address performance
- Provide insight into financial performance and help the business understand the story behind the numbers
- Support the CFO and CEO with ad hoc analysis and modelling.
Payroll & financial controls
- Oversee and reconcile payroll within agreed processes
- Manage relevant HMRC return approvals and maintain a good working relationship with HMRC
- Review and approve new supplier requests
- Review and approve GP reports
- Ensure appropriate financial controls are consistently applied across the business.
Leadership
- Lead, support and develop the Finance Manager, Financial Analyst and Payroll Assistant
- Set clear expectations and objectives for the team
- Build a collaborative and high-performing finance function
- Identify opportunities to improve systems, processes and ways of working
- Ensure the finance team provides a responsive and effective service to the wider business.
What you will bring
We're looking for an experienced finance professional who combines strong technical knowledge with leadership experience.
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- A professional accounting qualification
- Strong experience in management accounts, budgeting and forecasting
- Proven experience with cashflow forecasting and financial analysis
- Strong financial modelling and Excel skills
- Experience working across multiple entities or business units
- A good understanding of financial controls and accounting processes
- Experience leading, managing and developing finance team members.
Experience within a growing, multi-entity or investor-backed business would be an advantage.
You'll be someone who:
- Gets into the detail — you care about accuracy and understand that good decisions start with good information
- Sees the bigger picture — you can turn financial data into meaningful commercial insight
- Takes ownership — you don't wait for problems to become bigger before acting
- Communicates clearly — you can explain financial information to both finance and non-finance colleagues
- Works collaboratively — you build relationships across the business and see finance as a partner, not a gatekeeper
- Develops people — you enjoy helping your team grow and creating an environment where people can do their best work
- Looks for better ways of working — you're always thinking about how processes, systems and reporting can be improved
- Thrives in a changing environment — you're comfortable balancing competing priorities and working at pace.
Why Ventrica
This is an opportunity to join a growing business in a role that has real visibility and influence.
You'll work closely with the CFO and senior leadership team, have genuine ownership of the group's financial operations and play an important role in helping Ventrica make robust and informed decisions.
If you're looking for a role where you can combine financial expertise and people leadership — and where your work genuinely makes a difference — we'd love to hear from you.
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