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Head of Growth
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The Opportunity
We’re working with an ambitious, independently owned digital agency in West Yorkshire that is entering an exciting period of growth.
The agency has built a strong reputation for delivering digital and ecommerce solutions for established brands across sectors including furniture, homeware, cosmetics and consumer products. With a growing client base and a strong delivery proposition, they’re now looking to appoint a Head of Growth to take ownership of the agency’s new-business strategy and build a consistent, scalable pipeline.
This is a hands-on commercial role for someone who enjoys opening doors, developing relationships and converting opportunities into long-term clients.
Importantly, this isn't a role for someone who simply relies on an established network or a well-worn contact book. The agency is looking for someone who can build the pipeline and the process from the ground up.
The Role
As Head of Growth, you’ll take responsibility for identifying and creating new commercial opportunities across the agency's core services.
You’ll work closely with the senior leadership and delivery teams to define target markets, develop propositions and establish a structured approach to outbound business development.
Your responsibilities will include:
- Owning and delivering the agency’s new-business and growth strategy
- Building a consistent, qualified pipeline of prospective clients
- Developing and executing outbound prospecting campaigns
- Identifying target sectors, businesses and decision-makers
- Creating compelling propositions around the agency’s digital and ecommerce capabilities
- Building relationships with senior stakeholders across prospective clients
- Managing opportunities through the full sales cycle, from initial contact through to close
- Leading pitches, proposals and commercial negotiations
- Developing a structured CRM and pipeline management process
- Working closely with technical, creative and delivery teams to shape appropriate solutions
- Identifying opportunities to grow existing accounts alongside generating new business
- Tracking pipeline performance, conversion rates and commercial KPIs
- Helping shape the agency’s wider go-to-market strategy as the business grows
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What We're Looking For
We’re particularly interested in people who have experience selling digital services within an agency environment.
Your background could include selling:
- Website development / ecommerce
- SEO
- PPC / performance marketing
- Digital marketing
- CGI / 3D / visualisation
- SaaS or technology-enabled digital products
- Wider integrated digital solutions
You might currently be a Growth Manager, Senior Growth Manager, Business Development Manager, New Business Director, Commercial Manager or Head of Growth, or be operating at a senior level within an agency and ready to take ownership of a broader growth function.
The ideal person will be:
- Commercially minded and genuinely motivated by winning new business
- Comfortable with proactive outbound sales, rather than relying solely on inbound leads
- Confident engaging with senior decision-makers
- Able to understand and articulate complex digital services in a commercially compelling way
- Strong at prospecting, relationship building and consultative selling
- Organised and comfortable managing a structured pipeline
- Data-driven, with an understanding of conversion rates, sales cycles and commercial performance
- Entrepreneurial and comfortable working within an independent agency environment
- Capable of working independently while collaborating closely with senior leadership and delivery teams
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What Makes This Role Different?
This is an opportunity to have a genuine impact on the commercial direction of an independent agency.
You won’t be inheriting a huge sales team or simply managing an established pipeline. Instead, you’ll have the opportunity to build the growth function, introduce process and create a repeatable new-business engine.
For the right person, there is significant scope to shape how the agency approaches:
- Targeting → Prospecting → Pipeline → Pitches → Conversion → Growth
As the agency continues to scale, there is also the opportunity for this role to develop into a broader commercial leadership position.
Location
The agency is based in West Yorkshire, with a hybrid working model. Candidates based in Yorkshire or within a reasonable commute of the office would be particularly welcome, although location is not a deal-breaker for someone with the right experience and approach.
The Package
A competitive salary and benefits package is available, alongside a performance-focused incentive structure designed to reward successful new business growth.
The exact package will be shaped around the experience and commercial track record of the successful candidate.
Interested?
If you're an experienced agency commercial professional who wants to take genuine ownership of growth, and build something rather than simply inherit it, we'd be interested in hearing from you.
All applications will be treated confidentially.
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