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Unsociable

Head of Growth

London
Posted 1 day ago
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About Us

At Unsociable, we specialize in making it ridiculously easy for brands to sell on TikTok Shop by creating exciting & engaging online experiences that convert content consumers into customers.

We are Unstoppable – we never let setbacks set us back. We strive to be the best in the business with relentless enthusiasm and maximise the effort we put into our work, driving daily incremental improvement and focusing on the next goal.

We are Unafraid – we like challenging the status quo, and we don't mind being challenged back. We aren't afraid to think outside the box and constantly try different things in the name of innovation.

We are Unassuming – we never rush to judgement and we always lead with compassion. We embody healthy relationships with our partners, our customers, and each other.

We are United – teamwork is key. People work smarter and faster when collaborating, and we recognise that without each other's unique skills, perspective and support – we couldn't achieve our ambitious goals and aspirations.

We are Unsociable.

Role Overview

As an experienced Head of Growth, your mission is simple: bring in high-quality new business, predominantly across the UK, US and wider EU markets.

This is a true Senior Leadership role with responsibility for driving revenue growth across the agency.

The Head of Growth will own our commercial strategy, sales organisation, revenue operations, strategic partnerships and commercial execution. You'll be accountable for building scalable systems, developing exceptional sales talent, strengthening strategic relationships with TikTok and key industry partners, and ensuring predictable, sustainable revenue growth.

This role is far more than managing a sales team - you'll architect how our business acquires customers and scales commercially and profitably.

Key Responsibilities

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Commercial Leadership

  • Own overall commercial growth strategy across the business for our main TSP services.
  • Have full accountability for all inbound TSP full-service/livestream sales opportunities across the business.
  • Develop and execute scalable revenue growth initiatives.
  • Continuously improve conversion rates, sales efficiency and customer acquisition economics.
  • Work closely with Senior Leadership on commercial planning and strategic initiatives.
  • Identify new market opportunities, service offerings and growth channels.

Sales Leadership

  • Recruit, build, and lead a best-in-class sales organisation.
  • Coach, mentor and develop high-performing Growth leaders and executives.
  • Create a culture of accountability, ownership and continuous improvement.
  • Conduct regular performance reviews and coaching sessions.
  • Design career progression frameworks and succession planning for the Growth team.
  • Ensure the sales organisation consistently exceeds revenue targets.

Sales Systems & Revenue Operations

  • Build and optimise the entire commercial operating system including:
    • Inbound sales processes; outbound prospecting strategy; CRM onboarding & management; sales automation; lead routing; pipeline management; forecasting; reporting dashboards; sales enablement; playbooks; proposal process; contract workflows and commercial documentation.
  • Create a highly scalable commercial infrastructure capable of supporting significant business growth.

Revenue & P&L Ownership

  • Own the commercial P&L including:
    • Revenue forecasting; sales budgets; team profitability; gross margin optimisation; customer acquisition costs; lifetime value optimisation; commercial forecasting; pipeline accuracy and revenue reporting.
  • Provide regular commercial performance updates to the executive leadership team.

Performance Management

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  • Develop and manage:
    • Sales KPIs; revenue targets; activity metrics; conversion benchmarks; monthly/quarterly/annual OKRs / QBRs; individual performance objectives; commission structures and incentive schemes.
  • Drive a high-performance culture built around measurable outcomes.

Strategic Partnerships

  • Own executive relationships with key external stakeholders including:
    • TikTok / TikTok Shop; strategic agency partners; technology partners; ecommerce platforms / partners; industry partners and key referral partners.
  • Represent the business in commercial discussions, partnership negotiations and strategic planning.
  • Identify and secure new partnership opportunities that accelerate growth.

Cross-Functional Leadership

  • Lead specialist commercial teams across niche markets and service lines, including teams such as:
    • Korean Brands team; Chinese Brands team; International Expansion; Enterprise Accounts and Strategic Partnerships.
  • Ensure each specialist division has clear objectives, growth plans and accountability frameworks.

Executive Leadership

As a member of the Senior Leadership team you will:

  • Contribute to company-wide strategy; support organisational planning; drive operational excellence; build scalable commercial processes; influence product and service development; help shape company culture; lead major commercial initiatives; collaborate closely with Operations, Marketing and Account Management teams.

Success Metrics

Success in this role will be measured by any combination of the following metrics:

  • Revenue growth; sales team performance; forecast accuracy; pipeline health; lead-to-client conversion rate; customer acquisition cost; gross margin; commercial profitability; Growth team retention; partnership growth; process efficiency and client acquisition velocity.
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Skills

Commercial Strategy
Sales Leadership
Revenue Operations
Strategic Partnerships
P&L Management
Pipeline Management
Customer Acquisition
CRM Management
Performance Management
Forecasting
Stakeholder Management
Business Scaling
Sales Enablement
Market Expansion
Team Mentorship
KPI Development

Location

London, England, United Kingdom

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