Arriva Group
Head of Health and Safety
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Head of Health & Safety – Arriva London
Location: London – Multi-Site
Competitive Salary + Benefits
About the Role
Lead safety across one of London’s largest bus operations
At Arriva London, safety is at the heart of everything we do.
We’re looking for an experienced and influential Head of Health & Safety to lead our health and safety strategy across our London operation.
This is a senior leadership role with real scope to make an impact. You’ll work closely with operational, engineering, and senior leadership teams to ensure we maintain the highest standards of safety, strengthen our safety culture, and continually improve the way we protect our colleagues, customers, and communities.
A Visible, Site-Based Leadership Role
This role requires regular presence across our London sites and garages.
We’re looking for someone who wants to be visible within the operation – spending time with our teams, understanding what is happening on the ground, and building strong relationships across the business.
While there may be flexibility to work remotely when appropriate, this is not a predominantly home-based position. Regular travel across our London locations will be a fundamental part of the role.
What You'll Be Doing
As Head of Health & Safety, you'll provide strategic leadership and direction for health and safety across Arriva London.
You'll:
- Lead and develop the health and safety strategy across our London operations
- Provide expert advice and guidance to senior leaders and operational teams
- Drive a proactive, positive, and accountable safety culture across the business
- Maintain a strong and visible presence across our London garages and operational locations
- Monitor safety performance, identify trends, and ensure appropriate actions are taken
- Lead continuous improvement initiatives to reduce risk and improve safety performance
- Ensure compliance with relevant health and safety legislation, regulatory requirements, and Arriva standards
- Oversee investigations into significant incidents and ensure lessons learned are embedded across the business
- Provide constructive challenge and assurance to operational and engineering leaders
- Develop and maintain effective risk management, audit, and assurance processes
- Engage colleagues at all levels, ensuring safety is understood as everyone's responsibility
- Work collaboratively with wider Arriva teams and key external stakeholders
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About You
We're looking for an established health and safety leader who combines strong technical expertise with the ability to influence people at every level.
You'll ideally bring:
- A NEBOSH Diploma or equivalent Level 6 Health & Safety qualification
- Chartered membership of IOSH, or demonstrable progress towards Chartered status
- Significant experience leading health and safety within a large, complex, and operationally focused organization
- Experience within transport, logistics, engineering, fleet, manufacturing, or another safety-critical environment
- Strong knowledge of UK health and safety legislation and best practice
- Experience of developing and implementing health and safety strategy
- Strong investigation, risk management, audit, and assurance experience
- The confidence to challenge constructively and influence senior stakeholders
- Excellent communication and leadership skills
- A practical, visible, and hands-on approach to safety leadership
- The ability and willingness to travel regularly across Arriva London's sites
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Experience within the bus or wider transport industry would be advantageous, but we're equally interested in senior safety leaders from other complex, safety-critical environments.
Why Arriva London?
Arriva London is one of the capital's largest bus operators, helping millions of passengers travel across London every year.
This is an opportunity to lead health and safety in a large-scale, fast-moving operation where your work will have a direct impact on thousands of colleagues and the communities we serve.
You'll have the opportunity to influence at senior level while remaining connected to the frontline operation – shaping strategy, challenging how we work, and helping us continually raise our standards.
If you're an experienced health and safety leader who believes the best safety leadership happens out in the operation as well as in the boardroom, we'd love to hear from you.
Join Arriva London and help us keep London moving safely.
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