WMJobs
Head of HR Advice & Operations - Ref: RT01226
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Walsall Council, Head of HR Advice and Operations - Ref: RT01226
Grade: SMG1; £81,501 - £92,483 per annum
Walsall Council is looking for an experienced and forward-thinking HR leader to join our HR and OD Leadership Team as Head of Service - HR Operations and Advice.
This key leadership role will provide strategic and operational direction for HR advice, employee relations, HR operations, employment policy, schools HR support and workforce services. You will lead the development of a modern, customer-focused HR service that enables managers to manage people confidently, fairly and consistently while improving outcomes for employees, services and residents.
You will:
- Lead and develop HR Operations and Advice services across the Council.
- Provide expert guidance on complex employee relations and employment matters.
- Drive service improvement, digital transformation and modern HR practices.
- Use workforce data and insight to inform decision-making and improve performance.
- Build strong relationships with senior leaders, schools, trade unions and partners.
- Support organisational change, workforce planning and the delivery of the Council's strategic priorities.
- Ensure HR services are legally compliant, customer-focused and value-driven.
You will be an experienced HR professional with:
- Significant senior HR leadership experience.
- Strong knowledge of employment law and employee relations.
- A track record of leading service transformation and change.
- Excellent stakeholder management and influencing skills.
- Experience of using data and technology to improve services and workforce outcomes.
- A commitment to inclusive leadership and continuous improvement.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Join us and help build a modern, responsive and people-centred HR service for Walsall.
Interviews will be held mid September.
Closing Date: 6th September 2026
View: Job Description and Employee Specification
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.
Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.
Legislation imposes restrictions on political activity for certain local government employees. This position is designated as a politically restricted (sensitive) post as set out in Part 1 the Local Government & Housing Act 1989 and the Local Government (Political Restrictions) Regulations 1990 (LGO(PR)R 1990) [SI 851] and S.30 of the Local Democracy Economic Development and Construction Act 2009.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your ‘Supporting Information’ - reflects your own voice.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location