CU Phosco
Head of Human Resources
Ware
£65k – £70k/yr
Posted about 17 hours ago
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CU Phosco
The leading global exterior lighting company, is looking to recruit a senior-level HR professional into the role of Head of HR to support their efficient processes as the company grows.
The Head of HR will build a single, consistent HR framework that works across every business unit and departments.
This is a genuinely cross-functional role. Success is measured by consistency and fairness across the whole business, not by how well it serves any single manager or site.
KEY RESPONSIBILITIES
Organisational Design, Structure & Workforce Planning
- Review structure, roles and workforce planning across the business, including succession from long-serving, highly experienced staff nearing retirement.
- Identify and plan for skills gaps as they emerge, balancing continuity with the opportunity for fresh approaches.
- Lead or support restructuring and change initiatives, working with managers to reduce resistance to change.
Recruitment & Talent Management
- Own or closely support recruitment and interviewing across all departments, bringing consistent process and candidate experience.
- Design a standard, high-quality onboarding and induction process so every new colleague, regardless of site, gets the same grounding in company processes and expectations.
- Support retention of key talent, including succession-critical roles identified through workforce planning.
Performance Management & Appraisals
- Design and roll out a single, company-wide appraisal framework, starting with senior managers and cascading through all personnel.
- Support managers in running consistent, well-documented performance conversations, including where a development or retention risk has been flagged.
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Legislative & Compliance Guidance
- Act as the business's internal point of expertise on employment legislation, keeping the organisation ahead of legal change (e.g. changes brought by the Employment Rights Act).
- Review, simplify and standardise contracts of employment and HR policies across all sites.
- Reduce the business's reliance on ad hoc external advice by building this expertise in-house.
Learning & Development / Upskilling
- Build a general framework for identifying development needs and creating development plans.
- Support managers in making time for regular 1:1s and development conversations.
Employee Relations, Disputes & Disciplinary Support
- Provide expert, consistent guidance to managers on disciplinary, grievance and dismissal processes, reducing reliance on external bodies.
- Support the resolution of current and future employee relations cases, working alongside external legal advice where needed.
HR Operations & Record-Keeping
- Establish consistent, accurate people records and basic HR reporting (headcount, absence, turnover).
- Ensure accurate handoff of pay and contract data to payroll.
PERSON SPECIFICATION
Experience
- A minimum of 10 years in a senior HR role with:
- Demonstrable experience managing UK employment legislation in practice, including disciplinary, grievance and dismissal processes.
- Experience operating across multiple sites, departments or business units, ideally in an organisation without a well-established HR function.
- Experience designing or standardising HR policy, contracts, or appraisal frameworks across a multi-site business.
- Experience supporting or leading organisational change, including managing resistance to change.
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Skills & Attributes
- Credible, independent and professional — able to earn the trust of managers and leadership without being seen as belonging to any one department.
- Confident advising and, where necessary, challenging senior managers on compliance risk.
- Strong communicator, comfortable working with people at every level from shop floor to Managing Director.
- Strong data literacy — comfortable using basic HR metrics (turnover, absence, time-to-hire) to inform decisions.
- Organised self-starter, comfortable building a function from scratch with limited existing infrastructure.
- Genuinely mobile and visible — willing and able to split time across all business units rather than defaulting to one base location.
Qualifications
- CIPD qualification (or equivalent professional experience) desirable, not mandatory.
WHAT YOU WILL RECEIVE
- Salary range: £65,000 to £70,000
- Car Allowance / EV Scheme
- Company pension scheme with employer contributions above the statutory minimum.
- 24 days' annual leave plus UK bank holidays, and Birthday.
- Hybrid working: typically, three days per week at the UK Head Office, with flexibility around divisional travel.
- Realistic Bonus Structure
- External legal support
- Opportunity to shape and influence people strategy
- Senior leadership exposure
- Be an integral part of a growing international business
- Supportive and values-led culture
- Chance to make a genuine impact
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