JGA Recruitment Group | B Corp™
Head of Human Resources
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Head of HR Services
Location: North Wales
Hybrid: 3 days office / 2 days home
Salary: Circa £70,000
Contract: Permanent
We are working with a growing organisation to recruit a Head of HR Services to lead and develop a broad HR Services function spanning Payroll, HR Operations, HR Systems, and People Data.
This is a senior leadership role with responsibility for a large, multi-site workforce and a key focus on service improvement, transformation, governance, and team development.
The Role
- Lead and develop the HR Services function, creating a high-performing and customer-focused team.
- Oversee end-to-end payroll delivery for a large workforce, ensuring accuracy, compliance, and strong governance.
- Lead HR Operations and employee lifecycle processes, driving efficiency and an excellent colleague experience.
- Provide strategic oversight of HR and Payroll systems, data quality, reporting, and automation.
- Drive continuous improvement and transformation across HR Services.
- Act as a senior escalation point and trusted HR Services partner to senior stakeholders.
- Support wider business growth, change, and integration activity.
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About You
- Led complex HR Services functions within a large, multi-site organisation.
- Strong knowledge of payroll, HR operations, pensions, compliance, and HR governance.
- Experience leading teams through process improvement, systems optimisation, or transformation.
- Strong data and analytical skills, with the ability to turn people data into meaningful insight.
- A proven track record of improving service quality, efficiency, compliance, and colleague experience.
- The confidence and credibility to influence senior stakeholders and lead change.
- CIPD Level 7 or equivalent professional qualification would be desirable.
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Please contact alexandra@jgarecruitment.com or apply to this advert.
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by.
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