IT Works Recruitment LTD
HEAD OF IFS
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Head of IFS
We are looking for an experienced Head of IFS to lead the strategy, governance, development and continuous improvement of one of the organisation's most business-critical platforms.
This is a senior leadership role responsible for the overall ownership of the IFS ERP estate, ensuring the platform supports business growth, operational excellence and digital transformation. You will work closely with executive leadership, technology teams and business stakeholders to define and deliver the ERP roadmap while managing both internal teams and external partners.
Whether your background is functional, technical or programme delivery, you'll have a proven track record of leading enterprise-scale IFS environments and delivering successful ERP transformation initiatives.
Key Responsibilities
ERP Strategy & Leadership
- Own the overall IFS strategy across the organisation.
- Develop and maintain a multi-year ERP roadmap aligned with business objectives.
- Partner with CIO, IT Director and Executive Leadership Team on digital transformation initiatives.
- Drive adoption of new IFS functionality and best practice.
- Ensure IFS remains scalable, secure and fit for future business growth.
- Lead governance around ERP decision making and change control.
- Present ERP strategy and investment plans to senior leadership.
IFS Cloud Ownership
- Act as the Product Owner for the IFS platform.
- Own the lifecycle management of IFS Cloud.
- Plan and oversee Service Updates and Release Updates.
- Manage upgrade programmes from legacy IFS Applications into IFS Cloud.
- Ensure new functionality is evaluated and adopted where appropriate.
- Develop long-term optimisation plans.
Team Leadership
Lead and mentor a multidisciplinary ERP team including:
- Functional Consultants
- Technical Consultants
- Business Analysts
- Developers
- Report Developers
- System Administrators
- Support Analysts
- Test Analysts
- Integration Specialists
Responsibilities include:
- Recruitment
- Coaching
- Career development
- Performance management
- Succession planning
- Resource planning
Business Engagement
Develop trusted relationships across:
- Finance
- Manufacturing
- Supply Chain
- Procurement
- Service & Maintenance
- Projects
- Engineering
- HR
- Sales
- Customer Service
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You will:
- Understand business challenges
- Prioritise demand
- Translate business requirements into ERP solutions
- Challenge existing processes
- Promote standardisation across the organisation
Programme Delivery
Lead strategic ERP initiatives including:
- IFS Cloud implementations
- Global rollouts
- Business acquisitions
- Data migration programmes
- ERP optimisation
- Process redesign
- Module implementations
- Warehouse projects
- Mobile solutions
- Integration programmes
Ensure delivery is:
- On time
- Within budget
- High quality
- Low risk
Vendor & Partner Management
Manage relationships with:
- IFS
- Implementation Partners
- Managed Service Providers
- Third-party Software Vendors
- Consultants
Responsible for:
- Commercial negotiations
- Contract management
- Service reviews
- Performance monitoring
- Budget management
Governance
Establish best practice around:
- Change Control
- Release Management
- Environment Strategy
- Security
- Permissions
- Audit
- Risk
- Documentation
- Testing Standards
Continuous Improvement
Drive ongoing optimisation by:
- Identifying automation opportunities
- Improving user experience
- Increasing ERP adoption
- Eliminating manual processes
- Standardising business processes
- Leveraging new IFS functionality
Essential Skills & Experience
- Extensive experience leading enterprise IFS ERP environments.
- Proven experience with IFS Cloud.
- Previous ownership of ERP strategy.
- Strong leadership experience managing technical and functional teams.
- Experience delivering ERP transformation programmes.
- Excellent stakeholder management at executive level.
- Strong commercial awareness.
- Experience managing ERP budgets.
- Vendor management experience.
- Experience developing ERP roadmaps.
- Strong governance and change management background.
Technical Knowledge
Strong understanding of:
- IFS Cloud
- IFS Applications 9/10 (desirable)
- Aurena
- Lobby Development
- Business Reporter
- Report Designer
- Crystal Reports
- Permission Sets
- Entity Grants
- Security Management
- REST APIs
- IFS Connect
- Integrations
- Data Migration
- SQL
- Oracle
- Azure
- Power BI
- Power Platform
- Document Management
- Workflow
- Mobile Applications
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Functional Knowledge
Experience across multiple IFS modules including:
- Finance
- Supply Chain
- Procurement
- Manufacturing
- Planning
- Projects
- Engineering
- Enterprise Asset Management
- Service Management
- Field Service Management
- CRM
- Quality Management
- Document Management
- Human Resources
Leadership Experience
Demonstrable experience of:
- Leading ERP teams of 10–30+ people.
- Managing internal and external resources.
- Coaching senior consultants and managers.
- Building high-performing teams.
- Influencing executive stakeholders.
- Driving organisational change.
- Managing competing priorities across multiple business units.
Desirable Experience
- Multiple end-to-end IFS implementations.
- IFS Cloud upgrade programmes.
- International ERP rollouts.
- Multi-site manufacturing organisations.
- Private Equity-backed businesses.
- Construction, Engineering, Aerospace, Manufacturing or Service industries.
- Agile and Waterfall delivery methodologies.
- ITIL, Prince2, MSP or PMP certifications.
Personal Attributes
- Strategic thinker with a hands-on approach.
- Strong commercial acumen.
- Excellent communicator with the ability to influence at all levels.
- Collaborative leadership style.
- Passion for technology and continuous improvement.
- Calm under pressure with excellent decision-making skills.
- Results-driven and customer-focused.
- Highly organised with strong attention to detail.
What Success Looks Like
Within the first 12 months, you will have:
- Defined and implemented a clear ERP strategy aligned to business goals.
- Delivered key milestones within the IFS roadmap.
- Improved ERP performance, stability and user satisfaction.
- Built a high-performing, engaged IFS team.
- Strengthened governance, security and change management processes.
- Established strong executive stakeholder relationships.
- Delivered measurable business value through optimisation and transformation initiatives.
- Positioned the organisation to maximise the capabilities of IFS Cloud and future digital technologies.
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