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About us
Borderless is simplifying the complexity of global immigration, starting with the UK.
Immigration is one of the most important - and most broken - systems in the global economy. It’s shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.
Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.
Backed by Entrepreneur First and Backed.VC, we’re already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.
Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.
Role overview
This is a pivotal leadership position designed to cement Borderless as a top-tier immigration authority and a trusted partner for enterprise-level organisations. You will serve as our most senior expert, providing strategic guidance to high-stakes customers while mentoring our team of Immigration Advisers to ensure excellence across all casework.
What you'll be doing
- Act as the final point of authority and sign-off for complex immigration matters, providing the decisive expertise required for high-stakes cases.
- Drive net revenue retention and customer loyalty by ensuring every client receives expert-led, accurate, and strategic immigration guidance.
- Lead, mentor, and upskill the Immigration Adviser team, ensuring they remain at the forefront of Home Office regulations and industry best practices.
- Support the sales and customer success teams by joining enterprise account calls, building immediate credibility with large-scale organisations.
- Represent Borderless as a thought leader by running webinars and producing insights that translate complex legislative changes into actionable business advice.
- Collaborate with senior leadership to refine our immigration function's structure and operational strategy as we scale upmarket.
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👩💻 Who You Are
- Extensive senior-level experience within a reputable law firm or directly within the Home Office, specifically focused on UK immigration.
- Active IAA accreditation with a deep understanding of the current regulatory landscape and compliance requirements.
- Proven leadership capabilities, with the confidence to take full accountability for complex legal decisions and team performance.
- A track record of supporting corporate clients and the ability to build trust with senior stakeholders in large organisations.
- Exceptional communication skills, capable of translating technical legal nuances into clear, commercially-minded advice for customers and internal teams.
- A proactive mentoring style, with a genuine interest in developing the talent and technical expertise of junior colleagues.
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🧪 Interview Process
- 30 minute mock interview with talent
- 45 minute interview with the hiring manager
- 60 minute final onsite interview
💯 Benefits
- 🏢 3 days in office, 2 days remote
- 🌮 Monthly company in office lunches
- 🕺 Monthly company team events
- ✈ Annual offsite (our last one was in Palma!)
- 👩⚕️ Comprehensive private medical insurance.
Holidays & Remote Work
- ✈ 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays
- 💻 1 week work from anywhere policy
Growth & Development
- 📚 £500 annual Learning & Development budget
- 📈 6 month performance reviews and promotion opportunities
Equipment & Other Perks
- 🖥️ Laptop, peripherals - whatever you need to work effectively
- 🚲 Cycle To Work scheme
- 💰 Employer contributions via Smart Pension
- 👟 Gym in Shoreditch Exchange
- ☕️ Onsite Barista
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