RE:DISCOVER
Head of Independent Sales
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Independent Channel Controller
South-East UK (Office-based, minimum 4 days/week)
Are you a commercially sharp, people-first leader who genuinely loves the hobby and games world? This is a rare opportunity to take ownership of the UK’s largest specialist retail channel for a consumer goods manufacturer — spanning ~2,000 independent stores and buying groups — and shape how a major brand shows up across the hobby ecosystem.
This role isn’t about corporate jargon or mass-retail playbooks. It’s about understanding the culture of hobby retail, supporting a diverse and passionate team, and being the senior face of the channel at retailer days, trade shows, and community-driven events.
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The role
You’ll lead the full Hobby & Independent channel, reporting directly into the senior leadership team.
What you’ll be responsible for
- Leading and developing an office-based inside-sales team serving ~2,000 independent retailers
- Acting as the senior representative of the channel at industry events (UK Games Expo, Toymaster, retailer days, etc.)
- Driving commercial performance through strong account management principles rather than cold selling
- Managing change, improving processes, and helping the team adapt to new ways of working
- Providing gravitas, stability, and emotional intelligence in a team with mixed capability and neurodiversity
- Challenging senior leadership constructively and operating with confidence at exec level
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What you’ll bring
- Deep, authentic knowledge of the hobby/games market
- Strong people leadership experience, ideally through organisational change
- The ability to communicate with both senior stakeholders and independent store owners in a way that resonates
- Commercial maturity and the confidence to hold your own with direct, high-expectation leaders
- A genuine passion for the product and the community
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