The Engage Partnership Recruitment
Head of Information Technology (D365 BC)
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Head of IT | D365 Business Central | London (Hybrid) | 2 Year FTC
We're supporting a growing retail business in the search for a Head of IT to lead technology strategy, business systems and IT operations. With D365 Business Central at the heart of the environment, this role will play a key part in shaping future technology investment and supporting the company's continued growth.
What you'll be doing
- Owning and delivering the overall IT strategy
- Leading the internal IT function and managing third-party technology partners
- Taking responsibility for the performance, development and roadmap of Dynamics 365 Business Central
- Working with senior stakeholders across finance, operations, procurement and commercial teams to improve business processes
- Leading systems improvement, integration and transformation initiatives
- Managing infrastructure, networks, security and support services
- Driving improvements around reporting, data quality and business intelligence
- Managing IT budgets, supplier contracts and technology investments
- Ensuring appropriate governance, resilience and cyber security measures are in place
- Building an IT function capable of supporting a growing multi-site business
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What we're looking for
- Previous experience leading an IT function as a Head of IT, IT Director or Senior IT Manager
- Strong experience with Microsoft Dynamics 365 Business Central
- Experience delivering ERP and business systems programmes
- A commercial mindset and the ability to align technology decisions with business objectives
- A background within retail, ecommerce, wholesale or a similar fast-moving environment
- Experience managing third-party vendors and technology partners
- Strong stakeholder management skills with the ability to influence at board and leadership level
- A practical leadership style and willingness to remain close to key projects when needed
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Why this role?
This isn't a business looking for someone to simply keep the lights on.
The leadership team sees technology as a genuine enabler of growth and is investing accordingly. The successful candidate will have significant influence over technology decisions, future system investments and the direction of the wider IT function.
For someone who enjoys balancing strategic leadership with hands-on delivery, it's an opportunity to make a visible impact within a well-established retail organisation entering an ambitious period of change.
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