Sense
Head of Internal Communications
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About the organisation
Sense is a leading disability charity that works alongside disabled people with complex needs to break down barriers. It delivers personalised, creative and flexible support at every stage of life, working towards a future where everyone has the power, choice and control to live the lives they choose.
The opportunity
Sense is looking for a Head of Internal Communications to lead a strategic, inclusive programme that connects its people to its purpose. Reporting to the Chief People Officer and leading a team of three, you will shape culture, strengthen engagement and support organisational change across a diverse, geographically dispersed workforce, including frontline teams.
Main responsibilities
- Develop and deliver an internal communications strategy aligned with Sense's goals, values and transformation priorities.
- Lead and develop the internal communications team, role modelling inclusive, values-led leadership.
- Advise the chief officers' group and senior leaders on internal messaging and engagement.
- Partner with the external communications and social change teams so colleagues can act as ambassadors for Sense.
- Oversee internal channels, from the Sense Engage intranet to Teams, and trial new digital approaches, including AI.
- Lead internal communications for change programmes and crisis situations.
- Champion employee voice and set KPIs to measure the reach and impact of internal communications.
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Key skills and experience required
- Significant internal communications leadership in a large, complex, values-led organisation, ideally in charity, health or social care.
- A track record of internal communications strategies that drive engagement, alignment and cultural change.
- Experience of leading communications through restructures, transformation programmes or crisis.
- Excellent stakeholder management, including influencing senior leaders and cross-functional teams.
- Experience of reaching frontline or dispersed workforces with varying levels of digital access.
- A commitment to disabled people with complex needs and Sense’s vision and values; a willingness to learn how to communicate with disabled people with complex needs and identify the barriers to their participation in all aspects of Sense’s work.
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How to apply
To apply, please submit the form below and include a copy of your CV.
Application deadline: Wednesday 28 October 2026
Ellwood Atfield
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Our purpose is to create important and enduring relationships. We are an equal opportunities employer and promote diversity across our profession to ensure every individual has the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
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