Lead Forensics
Head of Internal Systems
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Head of Internal Systems Development
Location: Lakeside Office, Cosham, Portsmouth (Hybrid: 1 day per week onsite)
About Lead Forensics
Lead Forensics is a rapidly growing SaaS leader providing innovative solutions in the B2B sales and marketing space. We empower businesses to accelerate their operations through intelligent internal systems and a forward-thinking approach, including Agentic AI-enabled workflows.
The Role
We are seeking a dynamic and hands-on Head of Internal Systems Development to lead the team responsible for the design, development, integration, and operation of our internal business-critical platforms. Key focus areas include guiding pragmatic build vs. buy decisions, integrating third-party tools, and shaping the evolution of our internal CRM and its interactions with wider business systems.
This is a blended leadership and technical role. You will collaborate closely with stakeholders, steer technical design decisions, and ensure high-quality, maintainable, and scalable solutions are delivered. You will provide day-to-day leadership, contribute to the codebase, and cultivate a collaborative, high-performing engineering culture.
Key Responsibilities
Stakeholder Management
- Drive planning cycles with business stakeholders to define and prioritize the system roadmap
- Gather, document, and refine business and non-functional requirements, including security, reliability, and auditability
- Oversee stakeholder reviews to confirm deliverables meet organizational needs
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Implementation & Operations
- Lead the solution design and refinement process to provide actionable work for the team
- Guide and participate in implementation, directly supporting the team and removing blockers
- Ensure all systems built offer quality, maintainability, security, and operational excellence
- Provide ongoing support for deployed systems and lead swift resolution of production issues and incidents
People Management & Culture
- Mentor and develop engineering team members, fostering a culture of growth, accountability, and collaboration
- Conduct regular 1:1s, support career development, and encourage skill advancement
- Run retrospectives and drive continuous improvement initiatives
- Champion company values, acting as an exemplary role model and cultivating a positive work environment
Required Experience & Skills
- Strong interpersonal, leadership, and collaboration abilities, including direct engagement with C-suite stakeholders
- Deep experience in full stack development, especially with .NET, MS SQL Server, and hybrid Azure hosting
- Proven capability in programming, problem solving, and quickly adopting new technologies
- Sound commercial judgment in designing/building scalable and maintainable systems
- Expertise in system architecture, domain modeling, and application of SOLID principles and design patterns
- Experience fostering clean code practices and engineering excellence within teams
- Robust knowledge of automated testing, quality assurance, and operational best practices
- Passion for designing systems that are secure and high-performing
- Foundational understanding of Agentic AI systems (strongly desirable)
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Desirable
- Background in CI/CD and DevSecOps environments
- Degree in Computer Science or equivalent professional experience
Why Join Lead Forensics?
- Senior, hands-on role shaping impactful solutions for a fast-growing SaaS business
- Collaborate with skilled engineering, architecture, infrastructure, and security teams
- Flexible hybrid working—1 day per week onsite for team collaboration
What We Offer
- Employment within a dynamic, ambitious UK SaaS organization
- Competitive salary and comprehensive benefits
- Exceptional company culture embodying our “One Team” and growth mindset
- Opportunities to support the wider community via volunteer days and charity initiatives
Ready to make your mark as a technology leader? Apply now to join Lead Forensics and help shape the innovation driving our business forward!
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