HR Smith Group of Companies
Head of International Trade Compliance

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HEAD OF CUSTOMS COMPLIANCE AND SHIPPING – ROTHERWAS, HEREFORD
If you are looking for a new challenge with a global market leader which designs and manufactures aerospace search and rescue equipment, HR Smith Group of Companies is the one for you. We are a family-run business with over 6 decades of experience and are dedicated to finding the perfect solutions for our customers worldwide. We are seeking a professional, organized, and proactive individual who will oversee the Shipping and Export Control divisions.
Based at our Shipping Facility (Rotherwas), due to the continuing growth of the departments, an opportunity has arisen for a Head of customs compliance and Shipping to work in close association with the Shipping manager and the Export Control manager, to ensure all HR Smith Group Products are shipped to the required standard and in a timely manner whilst providing leadership and direction to both managers.
Primary duties and responsibilities
- Execute customs compliance strategy for the group.
- Ensures customs activities adhere to all UK customs regulations and internal policies, working to identify and mitigate specific risks with the group.
- Maintain management oversight of the shipping function and ensure shipments are dispatched accurately, securely, and in accordance with customer, contractual, customs, and regulatory requirements.
- Implement the customs compliance roadmap for the group, ensuring alignment with overarching objectives.
- Provide support for central customs audits and conduct internal checks to ensure compliance standards are maintained.
- Deliver and facilitate customs training for relevant teams with the group.
- Lead compliance activities covering export control and export licences such as SIELs, OIELs, OGELs, and other applicable licences.
- Ensure full compliance of all processes relating to Inward Processing Relief (IPR) and Outward Processing Relief (OPR).
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Requisite skills and capabilities
The successful candidate will be responsible for managing both the Shipping manager and Export Control division manager, setting clear objectives, priorities, and standards whilst maintaining accountability for department performance. As such, a successful candidate should:
- Be educated to a minimum of a degree level, or hold a professional qualification, and at least 5 years of demonstrable experience in customs, licensing, and auditing.
- Have a deep understanding, and knowledge of, UK customs and UK export control laws and regulations.
- Have previous experience in regulatory audits.
- Have strong interpersonal management skills to help advise and influence decision-making, based on verifiable knowledge of customs and international trade.
- Have strong presentation skills so as to deliver training for relevant parties.
- Be literate with computers and a good all-round knowledge of Microsoft Office.


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Benefits
- Free onsite parking.
- Free refreshments (tea and coffee).
- Casual dress.
- Company social events.
- Opportunity for company bonuses.
- Cost of living reviews carried out annually by the Directors.
- 20 days holiday plus bank holidays and your birthday off (to be taken any time in the year).
- Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days.
- Life Insurance Scheme – 3x annual salary.
- No contractional, discretionary bonuses awarded based on company performance.
- Health and Wellbeing programme.
- Employee Assistance Programme.
Salary: £60,000 plus, commensurate on experience
We have a positive, professional, and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.
- Full-time position.
- Immediate start.
- Hours are based on a 40-hour week, Monday to Friday 8.00 am to 4.30 pm with half an hour each day for lunch. No weekend, evening, or bank holiday working.
- Salary commensurate with experience.
- Free internal training provided as required.
- Opportunities to progress, promote internally, and upskill.
Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.
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