Head of IT

This is an opportunity to take ownership of IT for a growing, multi-site regional law firm and help shape how technology supports the business as it develops.

We’re working with an established regional law firm with a strong presence across Yorkshire and Lancashire to recruit its first dedicated Head of IT.

The firm has reached the point where IT can’t continue to sit between operations, a junior internal resource and an outsourced MSP. They need somebody experienced enough to take ownership, work out what’s good and what isn’t, create structure, manage suppliers properly and start driving the technology agenda at leadership level – while remaining practical and close to the people using the systems.

This is a newly created role reporting directly to the Managing Director and sitting on the Senior Leadership Team. You’ll have the autonomy to decide what needs improving and the backing to make those changes happen.

One of your first priorities will be the firm’s recently implemented practice management system. It’s fully live, but it hasn’t yet delivered everything the business expected. You’ll take ownership of the relationship with the supplier and other stakeholders, understand where the issues sit and drive the improvements needed.

You’ll also take responsibility for the outsourced MSP, develop the junior member of the internal IT team and bring greater structure to IT across the business.

Longer term, they want somebody who’ll give technology a proper voice at leadership level – particularly around security, automation, AI and making better use of systems across the firm.

What we’re looking for

You could already be a Head of IT, or an experienced IT Manager ready to take full ownership of a technology function.

You’ll ideally bring:

• Experience working within a law firm or supporting legal-sector clients, with a good understanding of how technology supports fee earners and legal operations.
• Experience owning or administering a legal practice or case management system.
• Strong Microsoft 365 experience, including administration, security and cloud environments.
• A good understanding of Entra ID, identity and access management, MFA and Conditional Access.
• Experience managing and challenging an outsourced MSP or other technology suppliers.
• The technical confidence to assess recommendations, identify risks and make informed decisions rather than simply relying on external providers.
• Experience managing or developing more junior IT colleagues.
• The confidence to work directly with directors and contribute at Senior Leadership Team level.
• A practical approach. This isn’t a role for somebody who wants to sit above the day-to-day operation of IT.
• You’ll need to be comfortable operating autonomously - someone who can investigate an issue, form a view and decide what happens next.