Just Eat Takeaway.com
Head of Legal Ops & Legal Transformation
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Ready for a challenge? Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
This role improves the effectiveness and scalability of the Legal function by creating better processes, clearer service discipline and more practical use of technology. It helps Legal handle growing demand with more consistency, visibility and operational control.
Location: This role can be based in Amsterdam, London, or Berlin.
Reporting to: Director of Legal
These are some of the key components to the position:
- Own and lead the legal function's technology, automation and AI strategy, designing and delivering solutions that improve how legal works across processes, data and service delivery.
- Lead and develop the team, including legal engineers, setting direction for building, deploying and maintaining legal tools, agents and automations.
- Design, build and deploy scalable legal solutions — workflows, intake and triage, automation and knowledge management — for recurring legal activity.
- Own legal data and risk intelligence, building dashboards, reporting and metrics that give the General Counsel and executive clear visibility of legal activity, risk and performance.
- Evaluate, select and govern legal technology and AI tooling, ensuring solutions are safe, well-governed and deliver genuine value rather than hype.
- Drive adoption and change across legal teams through training, process adoption and embedding new ways of working.
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What will you bring to the team?
- Proven legal solutions expert with real, hands-on experience designing and deploying legal technology, AI and automation solutions in an in-house legal setting is required.
- Strong understanding of law and legal work, sufficient to translate legal needs into practical, deployable solutions, is required.
- Demonstrated experience leading a team that includes engineers or technical builders, bridging legal and technical stakeholders, is required.
- Ability to design and own scalable workflows, intake and triage, dashboards and knowledge solutions that teams actually adopt is required.
- Sound judgement in selecting and governing legal technology and AI tooling, separating genuine value from hype, is required.
- Strong analytical, change-management and stakeholder skills across lawyers, operational and technical teams are required.
- Experience in a complex in-house legal function or similarly governance-sensitive, technology-led environment is preferred.
At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
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Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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