GSF Car Parts
Head Of Logistics Systems Delivery
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About The Role
The Head of Logistics Systems Delivery owns the delivery of the technology platforms and integrations that underpin GSF's National Distribution Centre (NDC) operations. This role is accountable for ensuring that warehouse, transport, and logistics systems are fit for purpose, reliable by design, and scaled to support GSF's growth ambition, including expansion of NDC capacity and the wider branch network. Reliability and resilience must be engineered into every system from initial design through to live operation, and all systems must be implemented in full compliance with GSF's IT and Security policies.
Reporting to the Head of Solution Design & Delivery and working closely alongside the Head of Branch Systems Delivery, the role leads a team of systems specialists (Three dedicated engineers) to plan, build, and land the systems roadmap that enables a resilient, efficient, and data-driven distribution operation.
About You
Key Responsibilities
- Own end-to-end delivery of systems supporting NDC operations, including warehouse management (WMS), route planning, replenishment, and stock accuracy platforms.
- Translate operational and supply chain requirements from the business into a clear, prioritised systems delivery roadmap, in partnership with Operations and Supply Chain stakeholders.
- Lead, coach, and develop the Logistics Systems team (Three dedicated engineers), setting clear objectives and building capability within the team.
- Manage delivery governance across logistics systems projects — scope, timeline, budget, risk, and quality — reporting progress to the Head of Solution Design & Delivery and wider IT leadership.
- Work alongside the Head of Branch Systems Delivery to ensure logistics systems delivery is aligned with, and integrated into, the broader IT delivery portfolio and technology roadmap.
- Own relationships with key logistics technology vendors and integration partners, ensuring contracts, SLAs, and support arrangements meet the needs of a growing NDC network.
- Ensure logistics systems are architected to integrate cleanly with core GSF platforms (including Autopart/Klipboard, GSFAPI, and Lobster), avoiding point-to-point complexity.
- Champion automation and process efficiency across distribution systems, identifying opportunities to reduce manual effort and improve accuracy and throughput.
- Ensure reliability and resilience are engineered into every logistics system implementation from design through to go-live — including appropriate redundancy, monitoring, alerting, and disaster recovery provisions — so that NDC operations are not exposed to avoidable downtime.
- Ensure new and changed logistics systems are implemented in full compliance with all GSF IT and Security policies, including cyber security, data protection, and change control standards, with no deviations permitted without formal risk sign-off.
- Support due diligence, audit, and investor reporting requirements relating to logistics systems, in line with GSF's PE-scrutinised operating environment.
- Provide clear, timely escalation and incident management for logistics systems issues affecting NDC operations, minimising business disruption.
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Person Specification
Experience
- Proven track record delivering warehouse, logistics, or supply chain systems, ideally within distribution, retail, or automotive parts environments.
- Experience leading technical delivery teams, with strong people management and coaching skills.
- Track record of managing complex systems delivery programmes, including third-party vendors and integration partners.
- Comfortable operating in a fast-growing, PE-backed business, balancing pace of delivery with governance and control.
- Experience working within a Microsoft-based technology environment (Azure, M365) is advantageous.
Skills & Attributes
- Strong stakeholder management skills, able to build trusted relationships with Operations, Supply Chain, and IT leadership.
- Clear, structured communicator, able to translate technical detail into business impact and vice versa.
- Delivery-focused, pragmatic, and comfortable making decisions at pace under commercial pressure.
- Strong understanding of systems integration principles and data flows across logistics and core business platforms.
- A design mindset that treats reliability, resilience, and security as first-class requirements engineered in from the outset, not retrofitted after go-live.
- A collaborative leadership style, able to work effectively alongside peers such as the Head of Branch Systems Delivery and represent Logistics Systems Delivery within the wider IT function.
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Key Relationships
- Head of Solution Design & Delivery — line manager and primary escalation point.
- Head of Branch Systems Delivery — peer within IT Delivery, close collaboration on cross-portfolio dependencies.
- Three dedicated engineers — direct reports within the Logistics Systems team.
- NDC and wider Operations / Supply Chain leadership — key business stakeholders for logistics systems requirements.
- Logistics Business Partner — key stakeholder representing business priorities and requirements for logistics systems.
- IT leadership team — reporting on delivery progress, risk, and roadmap alignment.
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 215 branches nationwide and a turnover exceeding £500 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
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