Zachary Daniels
Head of Marketplace
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Head of Marketplace
Location: Manchester - Hybrid
Contract: Permanent, full-time
Package: Competitive salary + performance-related bonus
The Opportunity
An ambitious and growing retail brand is looking to appoint an experienced Head of Marketplace to lead the next phase of its marketplace growth. This is a senior commercial role with ownership of marketplace strategy, performance, and expansion across the UK and international markets. Working closely with the senior leadership team, you will take responsibility for accelerating growth across established marketplace channels while identifying and launching new opportunities.
The business already has a strong presence across major third-party marketplaces and has significant ambitions to broaden its international reach. You'll combine strategic leadership with a hands-on approach, driving profitable growth, improving marketplace performance, and building the capability of the team around you.
What You'll Be Doing
- Develop and deliver the overall marketplace growth strategy.
- Own commercial performance, profitability, and growth across marketplace channels.
- Accelerate performance across Amazon, eBay, and other relevant platforms.
- Identify and launch new marketplace opportunities across international territories.
- Lead marketplace pricing, promotions, advertising, and commercial planning.
- Improve product listings, content, availability, reviews, and organic visibility.
- Drive advertising efficiency and maximize return on marketplace investment.
- Oversee forecasting, stock performance, compliance, and marketplace account health.
- Establish clear reporting and KPIs across sales, margin, advertising, and operational performance.
- Recruit, lead, and develop a high-performing marketplace team.
- Partner closely with e-commerce, marketing, product, finance, and supply chain teams.
- Keep ahead of marketplace trends, emerging platforms, and new commercial opportunities.
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About You
You'll be an experienced marketplace leader with a strong commercial mindset and a track record of delivering meaningful growth within a consumer or retail environment. Ideally, you will bring:
- Significant experience managing and scaling brands through Amazon.
- Broad marketplace experience across platforms such as eBay and other major or emerging channels.
- Strong knowledge of Amazon advertising, marketplace operations, and account management.
- Experience launching new marketplaces, territories, or international channels.
- A clear understanding of margin, stock management, and profitable growth.
- Strong analytical skills and confidence using data to make commercial decisions.
- Experience managing and developing marketplace teams.
- A hands-on mentality and the ability to operate at both strategic and operational level.
- International marketplace exposure, particularly across Europe and/or North America.
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What Success Looks Like
Success in this role will mean delivering sustainable, profitable marketplace growth while creating a scalable operation capable of supporting further international expansion. You'll help the business achieve:
- Strong and profitable marketplace growth.
- Improved contribution and commercial performance across channels.
- Successful launches into new marketplaces and territories.
- Greater advertising efficiency and stronger organic performance.
- Excellent stock availability and marketplace account health.
- A capable, commercially focused, and high-performing marketplace team.
Why Join?
This is an excellent opportunity to take ownership of a strategically important growth channel within an ambitious retail business. You'll have the autonomy to shape the marketplace strategy, influence senior stakeholders, and build an operation with significant potential for future growth. If you're an experienced marketplace leader looking for a role where you can make a genuine commercial impact, we'd love to hear from you.
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