People Management & Culture

• Lead a large and diverse team of 25+ colleagues with varying levels of experience and capability, including experienced placement brokers and colleagues supporting placement administration and output.
• Responsibilities include:
  • Setting clear direction, priorities, and performance expectations.
  • Providing visible and effective day-to-day leadership.
  • Coaching and developing colleagues across technical and commercial capabilities.
  • Building talent, succession, and leadership pipelines.
  • Actively driving a high-performance, inclusive, and accountable team culture that sets the standard for the wider Bowring Marsh business.
  • Supporting colleagues through change and helping the team adapt to new tools, processes, and market developments.
  • Ensuring the team is structured and deployed effectively to meet business needs.
  • Encouraging initiative, ownership, and continuous improvement across the team.

Revenue Growth & Financial Acumen

• Own and drive revenue growth for the North America Property portfolio, have accountability for new business, retention, and profitable growth target.
• Support timely and accurate reporting on financial performance.
• Work with stakeholders to maintain transparency and discipline in financial management.

Workflow & Governance

• Improve KPIs relating to process quality, timeliness, and administration of policies and slips.
• Strengthen workflow discipline across the placement function.
• Identify and remove bottlenecks, duplication, and inefficiencies.
• Ensure adherence to internal policies, procedures, and control requirements.
• Help de-risk the firm through strong governance, oversight, and escalation.
• Promote accountability for process quality and operational excellence.

Key Skills and Experience

• Significant leadership experience in placement, broking, or specialty insurance markets.
• Demonstrated success in leading teams through change and growth, with a strong track record of owning and growing revenue.
• Strong carrier and client relationship skills.
• Commercial judgment and complex problem-solving capability, with strong AI and digital acumen and comfort driving technology-enabled change.
• Experience improving workflow, governance, and operational discipline.
• Confidence operating in a senior stakeholder environment.
• Ability to balance strategic leadership with hands-on delivery, including taking new products from development through to successful market launch.

Leadership Expectations

• Demonstrate Marsh leadership behaviours through collaboration, humility, and accountability.
• Inspire confidence with clients, carriers, and colleagues.
• Create clarity, pace, and alignment across a complex stakeholder environment.
• Drive a culture of high performance, inclusion, and continuous improvement, role-modelling the behaviours expected across the team.

About Marsh

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Diversity, Inclusion, and Flexibility

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Hybrid Work

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.