TFG Brands London
Head of Online Concessions
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Head of Online Partners
We are looking for a commercially driven Head of Online Partners on a 12 Month maternity contract to lead the strategic growth and performance of TFG London’s UK and international online partner business. Reporting to the Chief Customer Officer, you’ll shape profitable partner models across concessions, marketplaces, dropship and future channels, while building strong relationships with leading concession partners.
What you’ll do:
- Lead the strategic growth of online partner channels across concession, marketplace, dropship and future partner models.
- Build and manage strong relationships with key partners, ensuring commercial and contractual objectives are delivered.
- Develop commercial plans, seasonal calendars and operational roadmaps to drive profitable growth for each brand and partner.
- Identify new partner, channel and sales opportunities, using insight and trading performance to support decision-making.
- Set best-practice online trading standards, improving ranking, exposure, launches and performance across partner websites.
- Work closely with buying, merchandising, marketing, creative, IT and finance teams to deliver stock, promotional, reporting and process objectives.
- Monitor ecommerce KPIs, competitor activity and market trends, making recommendations to improve sales, conversion and profitability.
- Lead, coach and support the Online Partner team, ensuring objectives align to the wider business strategy.
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Who you’ll be
- A commercial and motivational leader with extensive ecommerce and online trading experience within fashion retail.
- Experienced in managing third-party partner models, including wholesale, concession, marketplace and dropship.
- Skilled at delivering strategic growth, operational roadmaps and cross-functional commercial projects.
- Highly analytical, with strong trading judgement and the ability to turn insight into action.
- A confident communicator who can influence and collaborate with senior internal and external stakeholders.
- Organised, proactive and deadline-driven, with the ability to manage multiple priorities independently and under pressure.
- Strong in Excel, reporting and presenting commercial performance clearly and effectively.
- A positive team player who leads by example, supports others’ development and proactively drives high standards.
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What’s in it for you:
It's not just what you can do for us. Throughout we will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Generous colleague discount up to 70%
- Up to 28 days holiday entitlement per annum
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service – unlimited access 24/7
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
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