TRIA
Head of Operational & Technology Platforms
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Head of Operational & Technology Platforms
Location: Remote – though occasional expensed travel to offices around the UK
Contract Type: Permanent
Salary: Competitive salary DOE plus an excellent benefits package including pension, bonus, PMI, and car allowance
We are seeking an experienced Head of Operational & Technology Platforms to play a key role in a major global IT transformation programme. This is a leadership opportunity to shape, build, and mature a newly established capability responsible for the platforms that support both business operations and the wider technology estate across a global organisation. Working closely with Infrastructure, Service Management, Cyber Security, and divisional IT teams, you will ensure platforms are trusted, integrated, scalable, and aligned to business objectives.
Key Responsibilities
- Define and drive platform strategy, governance, and roadmaps.
- Standardise and rationalise platforms across multiple business divisions.
- Lead the development of ITSM, ITAM, CMDB, and observability capabilities.
- Deliver greater visibility of applications, assets, licences, and technology risks.
- Manage technology vendors, budgets, and platform performance.
- Build and lead the Operational & Technology Platforms team.
- Support the delivery of enterprise-wide transformation initiatives from design through to live operation.
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About You
- Significant experience leading enterprise platforms, technical teams, or technology functions.
- Experience working within complex, federated, or multi-business organisations.
- Strong knowledge of ITSM, ITAM, CMDB, endpoint management, and observability tooling.
- A track record of platform transformation, standardisation, and continuous improvement.
- Experience managing technology platforms within engineering, industrial, manufacturing, energy, defence, or other asset-intensive environments.
- Excellent stakeholder management and leadership skills.
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Desirable Skills & Certifications
- ServiceNow, ManageEngine, or similar ITSM platforms.
- Microsoft Intune and endpoint management technologies.
- ITIL, IAITAM, Microsoft, or Agile certifications.
- Exposure to Operational Technology (OT) environments.
- Experience within engineering, maritime, defence, or energy sectors.
- Eligibility for UK Security Clearance (SC).
Why Apply?
This is a rare opportunity to build a new capability from the ground up, influence enterprise technology strategy, and lead platforms that are critical to business performance across a global organisation. If you're passionate about technology transformation, platform engineering, and leadership, we'd love to hear from you.
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